Premium Lounges Manager

Job description / Role

- Key management role in the hospitality division of Doha Hub Operations
- Responsible for entire operational functions of the award winning Premium Terminal & airport lounges.
- Reporting functions include front of house, housekeeping, food and beverage, kitchen and spa. In total a team of 300 employees plus contract staff.
- The Premium Lounges Manager will be directly responsible for the opening of 16 airport lounges in the New Doha International Airport in December 2012. Lounges include first, business class, Al Maha, VIP and arrivals. Responsibilities will include concept development for each lounge, menu development, service flows, standard operating procedures, staff training and trials.

Requirements

- Looking for a candidate with strong leadership skills, a visionary, self-motivated and passionate about customer service
- Hotel opening experience highly regarded
- Airport experience is not required
- Candidate must have significant management experience in luxury hospitality industry with exposure to food and beverage

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.