Procurement Manager

Job description / Role

This position is responsible for developing and maintaining business relations with both local and international suppliers. The procurement manager provides customer service support to DaVita employees for the purchase of products and services used in dialysis facilities and in business offices. Stock control and providing itemized forecasts for each centers.

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive:
- Develop and maintain business relations with local (Saudi Arabian) and International suppliers.
- Setting & reporting the Min-Max stock levels (Center, Regionally &Nationally) for items & product coverage: HD/PD consumable, IV Fluids, Pharma,VA. etc
- Setting the itemized forecast for each center with full coordination with the concerned DVA centers.
- Setting the ordering and re-ordering procedure in coordination with DaVita concerned staff (Local, EMEA & US).
- Communicate and negotiate with local, regional & International suppliers all various ancillary requirements for various centers.
- Follow up all the logistics with local & International suppliers for the forecasted deliveries status and organize receiving/distribution.
- Outsource & negotiate with all sub services providers (Lab, VA, security, cleaning, waste disposal and other)
- Negotiate and arrange with contracted IT firm & DaVita operation, the internal coding system, stock keeping & dispensing flow mechanisms & documentation.
- Answer questions (phone and email) in accordance with response times established for the position; follow-up as necessary
- Resolve issues teammates may have with vendors, products, purchase order processing
- Resolve issues teammates may have with use of the online order system
- Analyze support-tracking data to identify trends and patterns in data; suggest solutions; notify management; implement corrective actions as approved
- Maintain and enhance department information on DaVitas intranet
- Support and educate decentralized teammates on current processes and procedures as well as on-going changes
- Lead the Oracle user testing requirements; work with management to implement and roll out enhancements to the field organization and business offices
- Assist with a variety of purchasing team projects and tasks as assigned
- Assist with effective transitions when supplier or product changes are made

Other duties and responsibilities as assigned including but not limited to:
- Work overtime with little or no notice as needed
- Attend team meetings, phone conferences, and training as needed
- Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
- Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position

Requirements

- Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.
- Minimum of four (4) years related experience in Procurement & Customer Service required
- Supply/Sourcing/Purchasing experience in healthcare or multi-site company strongly preferred
- Intermediate computer skills and proficiency in MS Word, Excel, and Outlook required; intermediate proficiency with an online ordering system required

Essential behaviors, skills, and attitudes required for success in this position
- Commitment to DaVitas values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
- Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
- Demonstrated ability to work well with cross-functional groups
- Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
- Approachable and open
- Demonstrated professionalism and courtesy in responding to phone calls and emails
- Demonstrated proficiency in consultative skills when addressing inquiries from teammates or vendors
- Strong understanding of related business products
- Demonstrated commitment to customer service; proactively communicate and respond promptly to teammate needs
- Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
- Demonstrated time management skills and ability to work independently, adjust priorities appropriately, and handle multiple priorities concurrently; self-starter with high degree of initiative, urgency, and follow through
- Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical, reasoning, critical thinking, and problem-solving skills

Language skills
- Fluent in English and Arabic both written and verbal to perform successfully the essential functions, duties, and responsibilities of the position; primary language of position is English.

Interested?
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Agency calls not appreciated.

About the Company

DaVita is the dialysis division of DaVita HealthCare Partners Inc., a Fortune 500® company that, through its operating divisions, provides a variety of health care services to patient populations throughout the United States and abroad. A leading provider of kidney care in the United States, DaVita delivers dialysis services to patients with chronic kidney failure and end stage renal disease. DaVita strives to improve patients’ quality of life by innovating clinical care, and by offering integrated treatment plans, personalized care teams and convenient health-management services.

As of December 31, 2013, DaVita operated or provided administrative services at 2,074 outpatient dialysis centers located in the United States serving approximately 163,000 patients. The company also operated 73 outpatient dialysis centers located in 10 countries outside the United States. DaVita supports numerous programs dedicated to creating positive, sustainable change in communities around the world. The company’s leadership development initiatives and social responsibility efforts have been recognized by Fortune, Modern Healthcare, Newsweek and WorldBlu.