Product Management Assistant - Construction Equipment - FAMCO

Al Futtaim Group

Dubai, UAE

Ref: HP698-10247

Job description / Role

Employment: Full Time

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings, covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. FAMCO also operates on an international level in KSA, Oman, Qatar, Bahrain, Kuwait and East Africa. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

The product management Assistant reports to the Regional Product Manager CE International; and assumes responsibility for Product and Application Engineering; and provides techno-commercial, sales related support to all the equipment Sales Team. It also liaises with the Marketing team in executing product related promotional plans. Collates and analyses reports including lost sales, market share, performance and others.

KEY ACCOUNTABILITIES:
- Assumes responsibility for Application Engineering which mainly requires extensive on-site study / project evaluation
- Assist RPM in product based training to the sales team as and when required (region-wide)
- Under supervision of RPM, acts as a focal point for all promotional activities within Equipment Sales Division
- Assist RPM in recommending specification for stock orders and order quantities
- Collates information on competition activities
- Supports the Sales team in preparing comparisons with competing products

JOB CONTEXT:
- Under supervision of RPM, conducts on-site Simulation study along with respective Sales Engineer and prepares site simulation reports.
- Assist RPM studying and preparing tenders. This requires apprising the Sales Team of any sensitive commercial terms, preparing the technical compliance statements and bid bonds as required.
- Under supervision of RPM. in conjunction with the concerned Sales / Regional / Divisional Manager, prepares project based proposals (a project is defined as a project of large magnitude where more than one contractor is bidding).
- Periodically prepares comparative analysis between various competitive equipment and provides to sales for their easy reference.
- Under supervision of RPM, maintains log of lost sales reports and uses these for developing pricing strategies. Collates other performance reports.
- Under supervision of RPM, periodically prepares stock order recommendations.
- Under supervision of RPM, sets the specification of all stock and forward orders being sent to the Principals; and checks order acknowledgement for accuracy.
- Participates in all Product and Market Related Specifications (MRS) in conjunction with RPM.
- Under supervision of RPM, ensures that flash reports provide accurate information and liaises with inventory / logistics department in case of inconsistencies.
- Assist RPM coordinating with Marketing Department to prepare & implement promotional plans. This includes organizing exhibitions, product launches, customer open house events, road shows, etc.
- Under supervision of RPM, ensures that new joiners in the region receive a comprehensive product training and that they are properly registered with principals training packages (like Quick Track for Volvo Construction Equipment)
- Under supervision of RPM, disseminates trainings received from Principals; in collaboration with Competence Development team.
- Under supervision of RPM and collaboration of Competence Development team, ensures that agreed trainings are attended and completed by the nominated staff according to the given time scale.
- Under supervision of RPM, ensures that product catalogues and other printed material are current and in adequate supply. Maintains obsolete catalogues as future reference material.
- Under supervision of RPM, updates, when required the quotation formats with the latest equipment specifications which are being offered and prepares standard templates.
- Under supervision of RPM, conducts Market Surveys as per requirement (product diversification / intelligence).

Requirements

Minimum Qualifications and Knowledge:
- Bachelor of Science in Mechanical Engineering

Minimum Experience:
- 2 years of relevant experience in Product Support / Application

Job-Specific Skills:
- Experience within the construction equipment business
- Effective communicate abilities, including full English language proficiency
- Familiarity with CE industry & professional standards
- Awareness of Health, Safety & Environment standards and requirements

Behavioural Competencies:
- Support & Service oriented, Solution focused
- Self-motivated & self-driven, planning & organization
- Oral expression & ease to interact with people
- Familiar with presentation & delivering training
- Ability to work under pressure
- Information acquisition & desire to learn & grow

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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Cost Engineer salaries in UAE

Average monthly compensation
AED 3,000

Breakdown available for industries, cities and years of experience