Product Manager – Business Mobile

Nawras
Muscat, Oman

Ref: GP843-215

Nawras

The Role

As the Product Manager Business Mobile you will responsible of managing lifecycle of Mobile Voice and Data product portfolio for business customers.  Maintaining and controlling specifications for these products taking customer concerns, business processes, organisation, cost and vendor product limitations into account. Manage cross-functional projects related to the assigned products and services.
Analyze existing market insight and mandate new market research and competitive analysis as a basis for the positioning and design of a highly competitive product portfolio in his/her domain
Develop, maintain and control detailed specifications for products and services in his/her domain
Work with peers to develop bundles
Work with the technical teams to generate design documents and processes
Coordinate implementation of products between network and IT, Customer Service and suppliers to ensure a launch on time, in budget and to specifications
Perform Sales and Customer Service training (train the trainer)
Provide input for user guides, user interfaces etc.
Make sure that a comprehensive set of business rules, activation forms, welcome packs, price and product sheets, FAQ etc. are available and up to date for his/her products and services
Conduct UAT to ensure all requirements from the user perspective are deployed
Manage the go-to-market process
Monitor product performance in terms of uptake, usage and customer satisfaction, and take appropriate actions to further develop his/her products in terms of revenues and margins
Proactively manage product lifecycle, taking an active role in making future business plans
Have an updated knowledge on competitor products and initiatives

Requirements

To be considered, you must have a university degree. A minimum of 6 years of related working experience in a Telecom Industry is preferred,demonstrated at least 3 year's working experience in product development and management
Customer orientation
Analytical skills
Flexible
Team player
Structured approach in managing parallel tasks and decision making
Detail and quality oriented
Good Communications Skills
Fluent in English (written and spoken); Arabic skills a plus
Arabic is recommended but not must
Good MS Office Skills

About the Company

Omani Qatari Telecommunications Company SAOG was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the second mobile operator in Oman operating under the name Nawras. Nawras is majority owned by the Qtel Group, the leading telecommunications provider in Qatar and one of the world’s leading telecommunications companies.

As a company, Nawras embodies extensive global and local expertise with talented, caring people. While we are a state-of-the-art full service telecommunication provider, we have a deep understanding of the Omani culture and the diverse population living in the Sultanate, allowing us to provide our customers with the highest levels of user-friendly technology and customer satisfaction, while giving our people opportunities to grow and develop their abilities.

Nawras is looking for ambitious team players that can bring an international mindset to our local company. In turn we are providing a unique working environment, a chance to grow professionally and the opportunity to cultivate an exciting future with constant skill development.