Product Manager – Transaction Banking

Job description / Role

Job Description

1) Conduct market research along with TBS to ensure that new products and opportunities are identified to meet business opportunities in order to grow trade and cash revenues consistent with overall Wholesale Banking strategy.
2) Develop new products and modify existing products within budget and agreed schedules.
3) To understand the needs of customers and prospects, and thereby business opportunities and threats in corporate segments.
4) Co-ordinate new product launches with Central product Management.

Key Roles & Responsibilities

1) Responsible for the management of assigned new and enhanced products throughout their development life cycle.
2) To manage projects within the approved methodology time scale and budget, meeting Group standard for Audit, Control and financial reporting.
3) Identify business opportunities or threats for Corporate Trade and Cash products. To continually scan the business environment for new opportunities or threats and take action as appropriate. To articulate this view in an annually published operating Plan
4) To identify and translate market opportunities into enhancement of existing products, in order to generate a profitable business. Includes demonstration of business cases for products, defining features and functionality, P&L projections, and changes required to internal operations and delivery.
5) To establish and implement competitive pricing policies and tariff structure to maximise product profitability and shareholder value.
6) Monitor overall service standards, maintain good relationship to ensure that quality of service to customers remains superior to competition.
7) To plan new product launches, as required, with Business Development, to ensure that new products meet planned revenue and volume targets and / or develop strategies / tactics to gain market share and grow liabilities through new products and existing services.
8) To monitor competitor banks in markets of responsibility. Keep abreast of their new product offerings / service developments, assess the threat to our business and plan remedial action to maintain a competitive edge for SCB trade & cash products.
9) To maintain high level of customer contact through, customer workshops, focus groups, client calls, and product and concept research to ensure feedback is gained on product offerings, and modifications made as appropriate.
10) To provide training and ongoing support to TBS and OCC Relationship Managers.
11) To provide technical assistance to facilitate the close of large / complex deals.
12) Co-ordinate with Marketing and local business areas for the commercial launch of new products, or re-launch of existing products.
13) Monitor against budgeted revenue forecasts, highlight under performing products / territories and devise remedial action.
14) Maintain the product programmes and CA database as per zero tolerance guidelines.
15) Support Group product initiatives and campaigns.

Qualifications & Skills

1) Knowledge of the trade products and cash management services products available globally, their features, applications and potential improvements and to combine with an ability to transfer these into Rest of MENA markets.
2) In depth knowledge of the markets in Rest of MENA: their features, customers and competitors.
3) Competency at managing a highly varied customer and product base across diverse markets.
4) Knowledge of the Banks' back office systems. Managing IS/development resources
5) Cultural awareness.
6) Ability to communicate at all levels of the organisation both internally and externally.
7) Ability to keep abreast of changes in the markets, customer requirements, competitors' responses and the Bank's abilities and to use this information to identify new business

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Requirements

The ideal candidate will have a strong knowledge of corporate banking trade cash management products. An understanding of the MENA Banking environment would also be hugely beneficial to this role.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.