Product Operations Coordinator Trading Enterprises

Al Futtaim Group

Dubai, UAE

Ref: HP698-9132

Job description / Role

Employment: Full Time

Established in 1971, Trading Enterprises owns the sole distribution rights for Volvo, Chrysler, Jeep, Dodge and Ram vehicles. Recently, Trading Enterprises has added 2 high end luxury sports vehicles - Fisker and Lotus, to its portfolio. Fisker is a new generation electric car and is evidence of the company's commitment to support the environment for sustainable growth.

Competing in the UAE's Japanese, American and European automotive marketplace, the company is supported by a network of modern showrooms, workshops and parts outlets across the UAE, with sales and after-sales operations existing in all seven emirates.Sales of Chrysler/Jeep and Dodge products have risen dramatically, reflecting the introduction of exciting new models. In the next few years there will be many more additions to the range featuring the unique combination of German engineering and American design.

Volvo is now firmly established in the UAE as a supplier of prestige automobiles, able to compete with the very best in the marketplace. Volvo, whilst retaining its enviable reputation for safety has now one of the most luxurious refined models ranges available. The V70 station wagon remains a firm favorite with Emirates Airlines for its Business Class limousine service.

To provide the full range of automotive services our State-of-the-art 'After Sales centers are situated throughout the UAE and exceed the exacting standards set by our customers and our manufacturer partners.

Trading Enterprises currently employs approximately 390 highly skilled employees of 20 varying nationalities. To further build capability in our staff and to enhance customer engagement levels, intensive customer service training program is conducted  on an ongoing basis for all staff at all levels, solidifying the company's endeavor to be recognized as the premier automotive company of choice.

Job Purpose:
The role acts as support to product operation functions, responsible and accountable for coordination with external and internal stake holders including Al Futtaim logistics, Trading Enterprises.

KEY ACCOUNTABILITIES:

* Ordering vehicles on Chrysler web-based system on a monthly basis with right colour mix and options agreed with sales team and Line Manager.
* Maintaining master order file to closely monitor the orders status and later the arrivals.
* Timely submission of debit notes related to vehicles approved and procured by principals.
* Monthly submission of market data including competitor's price and offers.
* Vehicle tagging, de-tagging and maintenance of forward vehicle booking orders to ensure that the sale team is equipped to take forward orders before vehicle arrivals.
* Updating report on current demonstrator vehicles.
* Generating daily booking report from SAP for management.
* Maxcare monthly report to after sales to ensure that the extended warranty on each new vehicle sold is maintained.
* Extraction of product specifications details as per product ordered for development of proper sales communications materials.

Requirements

Minimum Qualifications and Knowledge: University Graduate desirable.

Minimum Experience: 2 years relevant.

Job-Specific Skills: Excellent verbal and written English communication skills, Advance Excel skills and SAP knowledge.

Behavioural Competencies: Highly Organised, a self starter.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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