Production Support Engineer - Banking Software

SAGE Advanced Solutions

Dubai, UAE

Ref: OP722-01

Job description / Role

Employment: Full Time

S.A.G.E. SA is a dynamic, innovative software development company dedicated to the financial industry.

We are currently looking for a support engineer for our support department. You will join a small team providing Support Service Level and Performance Level Agreements (SLA / PLA) for SAGE's banking suite of products (Prospero and Black Swan). This include providing scripts and source code modifications for production environments.

Key strengths:
- Desire to help, flexibility to work long hours to resolve stakeholders problems.
- Good problem solver, attention to detail, with ability to work under time pressure, being resilient and hard working.
- Ability to learn quickly.
- Demonstrated ability to work with both technical and non-technical individuals.

Working period:
- Full-time from Sunday to Thursday

Other:
- Start date: as soon as possible or to be agreed
- Geographical mobility across Middle East is expected; main work location is Dubai
- Valid work permit for the UAE

Requirements

Grade:
- University or equivalent technical degree

Technical/business knowledge:
- Strong development experience in Oracle (DDL and DML) and PL/SQL
- Experience in banking application development or large ERP system
- Good analysis and research skills
- Good English written and oral, Arabic a plus
- Knowledge of following technologies will be a plus: Magic, Oracle BI, Java (J2EE), web services (Weblogic)
- Knowledge of banking/finance jargon

About the Company

SAGE is one of the leading financial software vendors providing integrated, innovative and productive solutions specific to each sector from its offices in Switzerland, Singapore and Dubai (UAE).

We offer the Prospero suite of solutions that are precisely fitted to the needs of specific segments of the financial services industry. It is a financial software that integrates front-, middle- back-office systems and a banking crm software thereby filling all needs of portfolio managers, brokers, traders and other financial professionals such as risk and operations managers.

Prospero financial software can be implemented separately or as an integrated wholeand all will interface with a legacy system as part of a best-of-breed approach.

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CFO salaries in Saudi Arabia

Average monthly compensation
SAR 81,000

Breakdown available for industries, cities and years of experience