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Job description / Role
To provide project management technical and administrative support to the Programme Delivery (PD) department
Key Responsibilities:
- Provide project management technical and administrative support and guidance to the PD department.
- Organise and facilitate programme/project review meetings and workshops.
- Capture and monitor programme/project logs, e.g. issues, actions and risks.
- Produce and issue departmental reports & metrics for governance and management boards and meetings.
- Develop, maintain & issue programme/project communication material on behalf of the PD department.
- Facilitate development of PD file/document management process and on-going monitoring and reporting of compliance, including proposing and implementing improvement opportunities.
- Maintain project schedules on behalf of the PMO/project planners.
- Manage DANS Portfolio Tracker, including the provision of status reports and metrics for the numerous DANS boards and review meetings.
- Provide additional technical and administrative support attributable to the role, as directed by Head of department and PD management team.
Requirements
Knowledge:
- Diploma in technical discipline
- Desirable qualifications in project management
- Detailed knowledge of MS Office and Outlook
- Very high proficiency in word processing, spreadsheets and database programs
- Detailed knowledge of Project management applications such as Microsoft project / Primavera
- Fluency in written and spoken English is essential (IELTS 5.5 )
Skills:
- Ability to work within safety critical environment
- Ability to prioritise and meet deadlines at short notice
- Ability to deliver tasks against agreed criteria
- Strong organisation skills
- Time management skills
- Teamwork
- Effective communication skills
- Attention to detail
- Tact and discretion when dealing with people and documents
Experience:
- Minimum of 3 years support experience in professional environment.
- Aviation or safety related industry experience preferable
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.