Project Manager

Job description / Role

- Implementation of new products and enhancements to existing products/systems, so as to ensure a timely, accurate and seamless delivery, which meet the requirements, after conducting/coordinating User Acceptance Tests. This will require involvement in all phases of the project right from initiation stage through successful delivery of the project and post production monitoring.
- Efficiently manage the projects and ensure correct implementation of new products or enhancements/upgrades to existing products within the Cards portfolio.
- Build a successful project team and ensure quality of own deliverables and those of the team members.
- Review day to day project management activities (project schedules/project plans, milestones, risks, issues, etc). Track project activities and tasks, and ensure the maintenance and integrity of all project documentation.
- Organize meetings related to Project Implementation and ensure that minutes are taken and distributed with action points. Ensure action points are identified with the appropriate owners and a tracking system is in place.
- Review Business Requirement Document/System Enhancement Request/Functional Specifications and ensure that operational procedures are correctly outlined.
- Review test scripts and recommend necessary changes, if required.
- Oversee User Acceptance Test and test results and resolve any issues to ensure that tests are carried out as per the agreed test plan and the desired result is achieved. In case of any deviations, consult Manager-Projects with recommendation on alternate process.
- Ensure that User Acceptance Tests are carried out in a test environment to verify that the product developed meets the business expectations, reporting any service failure or shortcomings with IT/Vendors so that they can determine the appropriate enhancement and continue testing until the product/service meets the required functional specifications.
- Ensure planned testing involving end users wherever applicable and sign off the user acceptance test results after consulting and obtaining approval from Manager-Projects.
- Provide training and Functional & Operations guide on procedures to support the introduction of new products/features.
- Draw up go-live plan with contingency measures and ensure successful/seamless production movement of projects with no or minimal post implementation issues.
- Arrange for production end-to-end testing to ensure that the new product/process satisfies the business/operational requirement.
- Arrange post production monitoring to ensure quality delivery for a period determined based on the project/enhancement complexities.
- Preparation of learning documents on completed projects and incorporate the learning on new projects to ensure hassle free implementation.
- Ensure adherence to Payment Associations/Central Bank guidelines and other procedures impacting the product/product features.
- Undertake any other tasks as may be assigned by Manager-Projects. Provide support services to other departments as and when necessary.

Requirements

- Graduate - in commerce/finance or similar
- Accredited Credit Card Banking Courses (will be an advantage)
- Minimum of 8 years work experience in Credit Card or related industry, of which 5 years should be in a Projects role.

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.