Property Handover / Property Management Specialist

High Mark Real Estate

Dubai, UAE

Ref: OP736-01

Job description / Role

Employment: Full Time

Property Management
- Organize and maintain filing systems for the management.
- Prepare lease summaries for new tenants.
- Maintain tenants' database and update with emergency numbers.
- Liaise with tenants, landlords and contractors to ensure quotes are received for maintenance work, landlords approve quotes and this work is completed satisfactorily.
- Carry out routine property visits where required.
- Undertake prospective applicant viewings where required.
- Action maintenance requests from tenants in managed properties.
- Handle calls from and to tenants, landlords and contractors in a timely manner.
- Receive calls from customers, municipalities, tenants and vendors.

Property Handover
- Coordinate with projects team and contractors to make sure that units are ready and match quality standards before completion
- Inspect ready units along with the customer during home orientation in the final stages of handover and make sure that a detailed snagging is carried out and follow up with the contractors and consultants to see if the work is completed.
- Assist customers in final payments, Land registration/Transfer procedures
- Handle all communications to customers by updating them on the completion dates, payment schedules and project construction updates.
- Assist customers along with the maintenance and quality assurance team in defect liability period
- Assist in Oqood creation in the Dubai Land Department online site for transfer of properties.
- Handle all DEWA related issues such as transfers, refunds and payments to customers

Requirements

- Extensive customer service experience
- Excellent verbal and written communication skills
- Excellent knowledge of English
- Experience in real estate, property management and property handover is a plus
- Good negotiating and persuading skills

About the Company

High Mark Real Estate Brokers is a Dubai based property brokerage that specializes in luxury residential projects and holds the rights to market Palazzo Versace and D1 Tower. Our team features knowledgeable property advisors who possess years of international experience with high-end projects.

High Mark is a registered brokerage with the Real Estate Regulatory Agency (RERA) and our agents have been trained and certified according to RERA standards. Our dedication to ethical practices, combined with specialization in luxury branded real estate projects, ensures exceptional standards and brokerage services for our clients.

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Computer Programmer salaries in Oman

Average monthly compensation
OMR 1,050

Breakdown available for industries, cities and years of experience