Property Supervisor

Job description / Role

- To assist the Property Coordinator and the Property Manager and other UDC personnel in the managing of residential properties and communal areas for clients of TPQ.
- To Coordinate with the property coordinator and the FM company to assist in the preparation of apartments and the handover process
- To Conduct new tenant orientations, presentations and related communications
- To Provide high quality customer service to all UDC and NON-UDC TPQ Residents
- Utility coordination with tenants and Kahrama, Q-Cool for metering, signs and other related issues on application and subscription and daily complaints
- To Assist all tenant complaints on a daily basis and coordinate with different departments to resolve issues
- To Maintain verbal and written communications with clients, tenants and service providers on issues related to managed properties
- To Process maintenance requests and ensure maintenance work is completed accurately and as per time schedule
- Routinely visit assigned areas to ensure units and common areas are maintained to the highest standard to protect property values.
- Direct performance of in house work force and monitor all works executed by contractors to ensure compliance with government regulations and residential property management standards
- To Prepare all related reporting and documents as instructed by property coordinator including weekly reporting, meeting agenda¡¦s and meeting notes.
- Works well independently as well as in group situations ensuring effective problem resolution
- Identifies areas where improvement in process/ procedure is required and recommends effective solutions.

Requirements

1. Educational Qualifications:
- Bachelor's degree or diploma in a relevant discipline
- Experience in residential real estate and strata or body corporate management
2. Experience:
- Minimum 2-3 years experience preferred in a similar role in large residential properties
- Knowledge of unit co-owners or body corporate and strata management processes is preferred.
- Knowledge and understanding of residential property management methods and standards
- Excellent communication and interpersonal skills
- To be a team player while having the ability to work unsupervised as required
- To treat all clients respectfully and follow up on their requests without question
- Be organized and have the capacity to work under pressure and make deadlines
- To be able to work the necessary hours as required to complete assigned tasks
- Computer literate and with a good knowledge of most commonly used programs
- To convey strong interpersonal skills to clients and peers
- Good communication skills (written & verbal)
- Detail oriented and very organized
- Self starter with initiative
- Ability to work with limited supervision as well as within a team
- Can-do positive attitude
- Solution oriented
- Proficiency in MS Office applications
- Proficiency with Power Point a plus
- Proficiency with AutoCad beneficial

About the Company

United Development Company (UDC) was established in July 1999 as one of the leading private sector shareholding companies in the State of Qatar and the Middle East, and has been listed on the Doha Securities Market since June 2003.

UDCs mission is to identify and invest in long-term projects contributing to Qatars growth and providing good shareholder value. The company has an authorized share capital of QR 1.072.5 billion (US $294 million), a market capitalization of US$ 902MM and total assets of US$ 1,131 MM.

From day one, the companys mandate and mission has been to become a cornerstone of the development of Qatar, creating lasting value and maximizing returns for partners and shareholders.