QA Analyst - Enterprise IT - Al Futtaim Group

Job description / Role

QA Analyst - Enterprise IT - Al Futtaim Group - Dubai, UAE

This is a role within the PMO to support and/or lead the quality assurance efforts of Enterprise IT projects of various sizes and complexity; to coordinate and communicate project quality requirements across multiple systems, business teams, and departments to ensure efficient process execution and delivery of quality applications for Al Futtaim Group.

Establishes internal IT service quality control standards, policies and procedures for project management. Monitors, evaluates, manages and executes audit processes to ensure compliance. Coordinates and facilitates quality assurance activities across projects with project managers.

The QA analyst will provides guidance and subject matter expertise to IT teams on QA methodologies and processes, educates them on their responsibilities/accountabilities for the purpose of achieving on-time and quality deliverables.

Requirements

- Bachelor's Degree in Computer Science, Information Systems, or similar.
- Knowledge of systems lifecycle development, project management, quality management and improvement methodologies and standards such as Total Quality Management (TQM), Six Sigma and the Software Engineering Institute - Capability Maturity Model (SEI-CMM).
- Two to five years of experience working on IS projects as QA Analyst, Business Analyst, or Project Coordinator with proven track record developing and maintaining policies, processes, and procedures and conducting process/project audits.

Job-Specific Skills:
- Consultancy, Business Process Improvement, Business Risk Management, Quality Management & Assurance, Portfolio Program Project Support Management
- Expert Microsoft Office skills (Word, Excel, PowerPoint, Visio) are required
- Strong verbal and written communication skills and excellent attention to detail is required.
- Prior experience managing multiple conflicting priorities, with the ability to re-prioritize deliverables and respond to unexpected changes, is required.

Behavioural Competencies :
- Strongly detail oriented, organized, and analytical.
- Excellent Communication (verbal & written), Judgement & Decision Making, Negotiation & Influence, Cultural Awareness, Conflict Management, Innovative thinking.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.