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Job description / Role
Reporting to the QA Manager in our Food Division, the QA Coordinator provides regular customer service with the team.
The Coordinator assists the team in delivering targets.
*Keep up to date with all daily tasks.
*Create, maintain and complete files/filing system.
* Prepare general documentation as directed by Line Manager and team.
*Maintain & update current report in the standard format for areas of responsibility and communicate to team members and Line Managers as required.
*Keep accurate records, review information, consolidate reports & take action where necessary.
*Communicate with Line Manager any variances or improvements to be made to current department practices.
*Communicate relevant information to internal/external parties whilst presenting the Company in a professional manner.
*Assist Line Manager to organise and help to facilitate when necessary.
*Provide general administrative support as requested by Line Manager.
*And other additional job duties.
Requirements
*Previous background in quality assurance
*Excellent written & verbal English language communication skills
*Excellent written & verbal Arabic language communication skills are a definite advantage
*PC Literate- Excellent in MS- Office
*Good team player with a high degree of flexibility
*Extremely well organised and clear demonstration that follows processes and procedures closely
*Self motivated with a desire to deliver top quality work results
*Does not have the '8 to 5' mentality but works hard to deliver the results doing whatever it takes.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.