Quality Assurance Engineer
We are recruiting Quality Assurance / Quality Control Engineers for a successful international company in Abu Dhabi specialising in large scale security systems integrations. Ideal candidate for this permanent job opportunity will be responsible for monitoring continual service improvement across the maintenance department and focusing on the effectiveness of organization service process tools. Emphasis will be taken on identifying where improvements can be made to the existing level of service / IT performance, resolution within the agreed time, prevention of incidents and analysis of desired performance level sustainability considering the cost / upgrade requirements.
Promoting quality achievement and performance improvement throughout the organization
Development, implementation and maintenance of a quality plan to bring the companys quality systems and policies into compliance with quality system requirements
Effectively interact with Production and Development teams to maintain service delivery
Working with purchasing staff to establish quality requirements from external suppliers
Ensuring compliance with national and international standards and legislation
Ensuring tests and procedures are properly understood, carried out and evaluated
Supervising technical staff in carrying out tests and checks
Writing technical and management systems reports
Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures
Persuading reluctant staff to change their way of working to incorporate quality methods.
Setting QA compliance objectives and ensuring that targets are achieved
Maintaining awareness of the business context and company profitability, including budgetary control issues
Agreeing standards and establishing clearly defined quality methods for staff to apply
Defining quality procedures in conjunction with operating staff
Setting up and maintaining controls and documentation procedures
Liaising with customers auditors and ensuring the execution of corrective action and compliance with customers specifications
Establishing standards of service for customers or clients
Preparing clear explanatory documents such as customers charters
Monitoring performance by gathering relevant data and producing statistical reports
Identifying relevant quality-related training needs and delivering training
Collecting data and analyze trends compared to baselines, targets, SLAs and benchmarks
Set targets for improvements in service quality and resource utilization
Measure, report and communicate on service improvement initiatives
Bachelors degree in an applied science or engineering field
ITIL foundation certification
Minimum of 5 years experience as a Quality Engineer in a hi-tech environment
Familiarity with outsourcing operations
Experience in quality management systems
Experience in quality system audits
Willingness to travel when required
Passion for working in a values based company in alignment with a learning organization
Desire to own decisions and take responsibility for outcomes
Willingness to continually embrace personal and professional development
If you are interested in this permanent job opportunity in Abu Dhabi and have experience in quality assurance or control for maintenance in high tech environment, please apply.
About the Company
About the Company
XB Consultants is a London based recruitment consultancy that provides local, international and cross border Recruitment solutions. The company recruits and resources mid to senior level professional staff on a temporary, contract and permanent basis. XB Consultants provides a highly skilled and experienced consultant base for their clients and candidates that is able to act quickly, accurately and proactively on their behalf and consult on realistic market conditions, salary expectations and recruitment timescales.
XB Consultants endeavours to provide an excellent customer focused recruitment service coupled with an intelligent, consultative and honest approach towards its clients and candidates. We maintain service levels of the highest standard to provide quick response times, search accuracy for both clients and candidates and full consultative advice.