Quality Controller – Al Futtaim Motors – Lexus

Al Futtaim Group
Dubai, UAE

Ref: HP698-5042
Al Futtaim Group

The Role


The Role


Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.
Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.
To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.

We are looking to identify experienced Quality Controller to join our Lexus team in Dubai. You will be responsible for the final control and quality control of the Toyota workshop vehicles to ensure all vehicle repairs are of the highest quality.

The main responsibilities of the role will include (but not be limited to):
• Perform Quality check on all completed repairs on the customer vehicle including road test to ensure the highestΒ quality standard and ensure 100% completion of customer requested work.
• Do the job right the first time
• Conduct, record and report results of Quality Control Inspections
• Assign and dispatch repair orders to the most appropriately skilled Technician based on priority and completion time
• Distribute repair orders with expected job completion time
• Monitor and follow-up work progress for each Technician to ensure completion on time to the customer
• Ensure that all items on the repair order are completed in a timely and tradesman like manner
• Keep Service Advisors constantly informed of delays and additional work found
• Maintain a productive working environment within the service shop
• Monitor the reasons for, and the progress of each job stoppage
• Monitor, record and identify the causes of vehicle carryovers
• Monitor and record the causes of repeat repairs
• Ensure all Technicians are appropriately dressed and ready for work on time
• Assist Technicians with diagnosis of difficult repairs
• Maintain a tools and equipment maintenance register
• Ensure a safe working environment
• Maintain a clean and orderly service department
• Ensure all required Special Service Tools are available and in good working order
• Ensure that all vehicles are fitted with adequate courtesy items (Floor Mats, Fender Covers, Seat Covers)
• Acknowledge good performance and conduct regular Technician meetings
• Ensure the service shop operation meets the requirements of the local environmental authorities
• Maintain clear and open communication between Technicians and Service Advisors
• Assist Service Advisors with repair explanation when required
• Maintenance, control and distribution of all product technical bulletins and repair manuals
• Lead, control and motivate the Technicians
• Keep Service Advisors informed of possible sales and profit opportunities

Requirements


Requirements


The selected candidate must have the following skills and experience;

* Good communication skills (both written and verbal)
* A Minimum of 5 years experience as a Toyota vehicle Technician
* Automobile related diploma/certificate
* Must have a good command of the English Language
* Strong Mechanical / Electrical knowledge
* Possess a valid UAE driving license
* Qualified as Toyota Master Technician or Toyota Professional Technician

About the Company


About the Company


Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
This Position is closed or expired