Receptionist (Arabic Speaker)

Job description / Role

- Managing the company's reception and waiting areas ensuring that the area is kept neat and tidy at all times to reflect the professional image of the company.
- Greeting and directing all visitors, including vendors, clients, job candidates, and customers in a polite and courteous manner.
- Placing, receiving, and routing all calls through the switchboard to the correct location.
- Sorting and distributing incoming fax messages and couriered items, managing outgoing couriered items ensuring tracking system is in place.
- Ensuring completion of paperwork, sign-in, and security procedures for all visitors.
- Supplying correct information to callers relaying clear messages and announcing visitors.
- Assisting with the responsibilities of the Human Capital team in the distribution of the telephone bills, Medical insurance claims, and purchase requisitions for the department plus any additional support required by the HR team.
- Handling special administrative projects, as well as overflow work from department and executive assistants as and when required.
- Assisting the Guest Services Coordinator with the administration associated with business travel for employees.
- Organizing meeting rooms as requested & informing participants if required.
- Ensuring the meeting rooms are set up with the necessary stationary & equipment and organizing catering for meetings if required.
- Checking and replenish the First Aid kit weekly.
- Operating basic office equipment.
- Keeping up to date records of employees telephone extensions; employees local speed dial and international codes.
- Operating the telephone address system to page individuals or make general announcements.
- Maintain professional dress code in accordance with company guidelines at all times.
- Performing any other task/activity that might from time to time be identified by management.
- Actively follow and promote all safety and security policies and ensure that fellow employees and visitors are doing the same so as to ensure a safe and secure workplace for all.

Requirements

- 1-2 years experience in a similar customer service oriented role.
- 1-2 years administrative experience.
- Good knowledge of Microsoft packages including word and excel.
- Excellent verbal communication skills with a good understanding of the business language.
- Excellent phone etiquette.
- Good written communication skills.
- Strong ability to manage internal and external customer relationships.
- Ability to work harmoniously and effectively as part of a work team.
- Strong sense of personal initiative and professional dedication.
- Corporate and professional.
- Professional and courteous manner with the ability to interact with senior management and VIP guests.
- Bilingual English and Arabic required (preferred Moroccans).
- Any additional languages would be deemed an advantage.

Dress Code
- Corporate dress code of professional business attire (no head scarfs).

About the Company

BWP is a privately owned, top-end, low volume specialist recruiter with an emphasis on the Middle East markets.

The company has pedigree, a pedigree that comes with over 30 years combined experience of the local markets and from the capabilities of our staff and from their intimate knowledge of all major white collar sectors in the MENA region.

As well as our bespoke search capacity, we are also able to professionally and knowledgeably advise on all aspects of the human capital dimension; from salary surveys and recruitment strategies to general HR policy , development and training.