Receptionist - Festival Tower - AFGRE

Job description / Role

Receptionist - Festival Tower - AFGRE - Dubai

As part of AFGRE team, you will be responsible for handling the Festival Tower Lobby reception. The incumbent will be expected to provide excellent customer service to all visitors and tenants, both internal and external, either through phone queries or face to face interaction.

The basic administrative duties involves getting visitors, provided access cards for the building, answering the telephone calls, recieving and distributing correspondence and mail, managing the car park access and assisting with day to day tenant issues in the tower.

This role demands a highly professional approach to tenants and visitors and involvement with superior contacts requiring considerable use of discretion, tact, diplomacy, and judgement.

Requirements

We are looking for someone with strong receptionist/concierge working experience in a medium to large sized organisation. To be successful, you must have strong verbal communication skills and enjoy interacting with different people. You will be the first point of contact for anyone entering the tower.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.