Receptionist – Plug Ins
Al Futtaim Group
Dubai, UAE
Ref: HP698-376
Al Futtaim Group

The Role


The Role


Plug-Ins Electronix, a member of the Al-Futtaim groups electronics division, is the largest multi brand electronics and IT retailer in the UAE. Representing over 300 leading brands, the electronics powerhouse is currently situated in Dubai Festival City, BurJuman, Al-Ghurair City, Souk Madinat, Jumeirah, Madina Mall (Abu Dhabi) and Dubai Mall.
Plug-Ins Electronix enjoys high-brand recognition across the Middle East and is known for its leadership position and trend setting initiatives. Reputed for its extensive range of products, the electronics retail chain is underpinned by a team of product-savvy salespersons who guide and assist customers in their purchasing decisions.
We are looking to recruit an Arabic speaking Receptionist to work in Dubai.

Your role will include the following:

Answer all incoming calls and handle caller's inquiries
Re-direct calls as appropriate and take adequate messages when required
Greet, assist and/or direct customers
Maintain solid customer relationship by handling their questions and concerns with speed and professionalism
Maintain the general filing system and file all correspondence
Pick up and deliver the mail

Requirements


Requirements


To be successful in winning this role, you will be able to demonstrate:

Good customer service experience, experience in retail industry will be an advantage.
Must be willing to work in shifts.
Good communication skills.

About the Company


About the Company


Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

This Position is closed or expired