Receptionist

Job description / Role

Role Purpose:
The Receptionist answers inquiries and obtains information for general public, customers, visitors and other interested parties. He/she provides information regarding activities conducted in the establishment; location of departments, offices and employees within the organization.

Key Accountabilities:
Answers telephone, provides information, directs caller to appropriate person or takes messages form caller.
Meets visitors, determines nature of business, directs them to specific destinations and notifies appropriate person of visitors arrival.
Receives, separates and distributes incoming mail or other materials to relevant parties.
Transmits and delivers facsimiles.
Files and maintains records of internal and external mails.

Requirements

Qualifications, Experience, Knowledge:
High School degree.
1 to 2 years of experience in a similar field.
Proficiency in MS Office.
Fluency in English. French is a plus.

Competencies:
Customer Focus
Teamwork
Communication
Attention to details
Initiative
Planning and organizing
Change and adaptability

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.