Receptionist

Job description / Role

- To handle front office duties.
- To receive and answer calls of the patients.
- To schedule appointments for patients.
- To receive payments from patients.
- Gather and accurately record insurance information from patients.
- See that patient records are organized.
- Accurately file patient information/record on the system.
- Prepare claim forms for patients with dental insurance.
- Mail or electronically submit claim forms from office.
- Any other duties which may be required, as and when management decides.

Requirements

- Minimum 2 years experience as a receptionist/admin role
- Bachelor's Degree
- Good communications skills in English. Knowledge in Arabic will be an advantage
- Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members
- Team player
- Customer service or patient relations experience
- Pleasing personality, extrovert and cheerful
- Good computer skills Microsoft word and Excel

About the Company

Dr Joy Dental Clinic is a leading dental healthcare provider in Dubai, with three branches in Jumeirah, Mirdif, and Karama and a professional team of Dental Specialists who are committed to Excellence in Dentistry. Equipped with the latest dental technology and state-of-the-art laboratory, our team assures patient-oriented treatments with outstanding quality and results.

We offer all dental treatments including: Orthodontics, Cosmetic Dentistry, Teeth Whitening, Dental Implants, Crowns & Bridges, Childrens Dentistry, Sedation Dentistry, Laser Dentistry, Gum Treatment, Root Canal treatment, Jaw Joint Disorders, and General Dentistry.