Receptionist

Job description / Role

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Thomson Reuters is currently looking for a Receptionist for our Riyadh office to promote the company image by being the first point of contact for external visitors/guests/customers.

This position is for a 12 month contract.

Responsibilities include but are not limited to:

- Greet customers/guests/ visitors and inform the receiving department to meet them in a timely manner.
- Estimate waiting times, encouraging visitors/guests/customers to wait or return as appropriate.
- Answer telephone calls or manage the switchboard.
- Take down messages and ensure the messages are forwarded to the respective receiving office(s).
- Keep the reception area, desk, product shelves, etc. clean.
- Assist in directing the customers/guests/visitors to the receiving departments/ officer(s).
- Assist in updating internal phone directory.
- Process admission passes to visitors/guests/customers.
- Manage booking of meeting rooms, parking spaces, taxi reservations, and any daily client pick up and employee absence lists.
- May be responsible for some mail sorting duties and admin support for dept./team.

Requirements

- Candidate needs to be well versed in both Arabic and English (effective communicator through phone and email).
- Relationship building skills.
- Ability to collaborate well with teams.
- Use of Microsoft Applications.
- Computer literacy, telephone proficiency, data input, business writing, general office procedures.
- Customer service experience.

About the Company

Refinitiv is one of the world’s largest providers of financial markets data and infrastructure, serving over 40,000 institutions in approximately 190 countries. We provide leading data and insights, trading platforms, and open data and technology platforms that connect a thriving global financial markets community - driving performance in trading, investment, wealth management, regulatory compliance, market data management, enterprise risk and fighting financial crime. We are new market pioneers with 167 years of confidence. Breaking new barriers. Enabling more responsible, transparent and connected financial markets. We redefine what data can do. Through an open ecosystem, a high-performance culture, analytics, insights and technology.

Be the breakthrough, activate your future and shape ours.