Regional Manager – Al Futtaim Auto Center

Al Futtaim Group

UAE

Ref: HP698-8206

Job description / Role

Employment: Full Time

Al-Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.

Al Futtaim Auto Center (ALAC) is part of the Al Futtaim's Automotive Division. ALAC has six divisions comprising of Body Centers - Toyota & Lexus within UAE, Fast Repair, Customs & Classics, Auto Equip, Tyre Zone and Fastfit. ALAC offers end to end solutions in aftersales for both business to business & retail customers.Reporting to the GM - Bodyshop, the Regional Managers will oversee all Bodyshop operations across the UAE and ensure profitability and customer satisfaction.

You will be responsible for the following;

* Develop contacts to gain new customers, retain existing customers and obtain favorable response from Insurance Companies / institutions to increase turnover and profits.
* Ensure customer satisfaction for enhanced business levels and Customer Retention.
* Establish clear communication with customer and staff to enhance job completion, quality and develop customer confidence.
* Ensure top quality work job by matching principals' repair standards. Enhancing Customer Satisfaction and diminish return jobs.
* Ensure staff and workshop discipline for efficiency, quality and professionalism of job.
* Ensure consistent growth in business volumes to achieve company budget objectives of increasing turnover, profit, gross margins etc.
* Ensure high level of productivity to increase profits and quick turnover of job.
* Ensure satisfactory financial performance, namely turnover, gross margin and expense control to achieve company's budgetary objectives.
* Ensure on time debt collection.
* Develop the team to a level of proficiency that enables them to deliver outstanding quality of service.
* Ensure that Toyota minimum standards that enables them to deliver outstanding quality of service.

Requirements

To be successfully considered for this role, you must have;

* A Degree/Diploma in Engineering or any related courses
* 7-10 years' experience in a reputed body shop out of which 4 - 5 years in a Managerial position
* In-depth customer service experience
* A leader with a strategic, analytical approach to business
* Customer orientated and focused on deliverables
* Able to communicate and present in both verbal and written English
* Strong planning and organizing skills
* Strong Project Management skill, with the ability to implement change and new initiatives
* MS office proficient (Excel, Access, Word, Outlook & PowerPoint)
* Strategy development awareness

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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Production Coordinator salaries in Oman

Average monthly compensation
OMR 400

Breakdown available for industries, cities and years of experience