Regional Manager - Ground Operations

Job description / Role

Air Arabia is looking for an individual with strong Ground Operations management experience to help develop and manage the airport operations for the Indian Sub-continent in accordance with the corporate objectives and the regulatory requirements. The selected individual will be responsible for ensuring high standards of service while maintaining the security and safety of operation across the region.

The Regional Manager Ground Operations (RMGO) is responsible for leading the Ground Operations team in ensuring efficient handling of all activities of Airport Services across the region ensuring highest quality standards, identifying areas of concern and developing/implementing corrective action plans as well as developing/implementing effective procedures for Airport Services ensuring high standards of service and maintaining the security and safety of Airport and Ramp operations across the network. The Regional Manager Ground Operations will ensure that this is done in accordance with the corporate objectives and the local regulatory requirements.

The Regional Manager Ground Operations will be responsible for controlling and negotiating all customer services contractual requirements within the region to ensure that the company interests are protected. Wherever necessary he/she will liaise with senior management of Engineering, Operations and other Departments with regard to common contractual needs and corporate objectives and liaise with relevant international industry bodies to protect the Companys interests.

The Regional Manager Ground Operations is responsible for proposing and arranging for operating budget for the airports within the region and implementation of effective cost control measures. He/she will also be responsible for ensuring that all administrative requirements of the department such as training, recruitment, contracts, etc. are met while also ensuring compliance with meeting targets and managing station performance.

Requirements

- Must be Educated to degree level with formal qualification in Management Studies or equivalent.
- A minimum of 12 years of relevant experience is required with at least 5 years in a management role.
- Strong functional knowledge of Customer Services / Airport Operations, Recruitment / selection techniques and Contracts
- PC Literate and well versed in MS Office Suite / Google office applications,
- Excellent communication skills, both written and spoken in English, Skills in Arabic would be an advantage.
- Strong inter-personal and relationship building skills with an ability to work independently.
- Strong negotiation skills

About the Company

Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa's first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia's fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since.