Regional Service Manager

Tangent International
Morocco

Ref: LP003-153
Tangent International

The Role


The Role


For a Multinational Company from Germany.

Duties are:
Implement and monitor the Power Tool Division Service Policies in the region Africa North of Equator.
Discuss plans, to establish & maintain the best After Sales Service for power tools, in each market.
Responsible for After Sales Service of countries in North Africa (5), Central Africa (NG,GH,AO), East Africa (ET,TZ, KE,SD)
Supervise the After Sales Service workshop and network of our appointed sole importers/agents (AVs).
Conduct regular service audits, develop and implement improvement plans together with AVs.
The role requires extensive travelling, long working hours & determination in pursuing the set goals with 3rd parties.

Requirements


Requirements


Education (incl. language): Graduate in mechanical/electrical or service engineering or equivalent practical work experience (min 5-8 years in electrical services. Languages French & English mandatory, Arabic helpful. PC skills.
Knowledge and Skills: Good planning & organizational skills, ability to manage multi-cultural work force, coaching & training skills, fast decision making, target setting & performance monitoring skill, thorough technical knowledge on power tools & usage. Service & commercially oriented.

About the Company


About the Company


We are recognised leaders in international recruitment. We supply customers in 120 countries with an unrivalled resource network from 200. Our local knowledge provides them with straightforward and cost effective results.

With over 30 years experience providing supplementary staffing, Tangent have the ‘know how’ to deploy single consultants or entire project teams to anywhere in the world. With experts available in 190 countries we are here to supply 'in demand' and 'just in time resources' to our multi-national client base.

Tangent have worked with over 500 customers supplying contingent and campaign services. Our consultants and international researchers are adept at searching for the 'hardest to find skills' in restricted time frames. Our international recruiting database contains over 500,000 experienced candidates.
This Position is closed or expired