Registration Coordinator

Job description / Role

Position Summary:
The Registration Coordinator is expected to carry out various duties spanning a wide range of tasks and responsibilities.  This includes but is not limited to providing administrative support and acting as a steward rather than a liability to QCHP. He/ She will primarily be responsible for all administrative tasks pertaining to the functions of the Registration Department. The Registration Coordinator however, may be required to work within the CEO office.

1. Provides a comprehensive range of professional and timely administration services including assisting in registration, renewal, recertification and customer service management.
2. Ensures that the integrity of processes relating to registration and renewal is strictly adhered to and covers all legislative, policy and audit requirements.
3. Responds in a timely and accurate manner to enquiries from senior management, clients and customers by phone, email or written correspondence and sends out appropriate forms and documents as required.
4. Entry and review of all appropriate data onto the computer programmes with regards to the registration and renewal function and uses other appropriate computer software to enhance service delivery effectively and efficiently.
5. Assists in the preparation of reports, statutory notices and correspondence in accordance with the Organizations' policy and other priorities for action.
6. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
7. Contributes to team effort by accomplishing related results as needed
8. Reviews documents/certificates for completeness, typographical, format errors and assembles data in order to coordinate work flow.
9. Assists in the administration of any liaison meetings undertaken on behalf of the team.
10. Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
11. Performs miscellaneous job-related duties as assigned.

Requirements

Requires Administrative experience sufficient to demonstrate expertise in:

1. Fluent in English, preferably bilingual (Arabic & English).
2. MS Word, Outlook, Excel and internet applications.
3. Excellent communication skills, including writing and proof reading skills, - (Arabic and English).
4. Good judgment and exercise sound decision-making skills, and maintain strict confidentiality.
5. Adaptability to a changing work environment and schedule.
6. Ability to work effectively with a wide range of constituencies in a diverse community.
7. Fantastic customer service ethic and high expectations for quality.

8. Excellent interpersonal skills both in person and by phone, with high professionalism.

Bachelor's degree, medical background is MUST (Bachelor of Medicine, Dental, Nursing or related sciences), with a minimum of one year experience preferable in medical, medical support and /or administrative roles, experience in handling challenging issues in a diverse and dynamic environment. Skills, knowledge, and abilities preferable through the completion of a Degree/Diploma in Business Administration/ Office Management or an equivalent recognized experience.

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.