Relationship Manager

Job description / Role

Why Standard Chartered?
Standard Chartered is a leading international banking group committed to building a successful and sustainable future for our people, our customers and the communities we serve. With 1,700 branches and offices in 68 markets in Asia, Africa and the Middle East, we offer exciting and challenging international career opportunities to over 89,000 employees.

Our Wholesale Banking business offers a wide range of financing and investment solutions to corporate and institutional clients to help them achieve their business goals. We've built our business to support our clients, with a footprint in fast growing markets, providing on-the-ground expertise and taking a relationship-focused approach.

Job Description
To establish, develop and maintain pro-actively a team portfolio of Middle Market Clients who require routine as well as structured trade finance and other Client Relationship services in order to generate revenue for the Bank through managing the Client relationships professionally subject only to broad guidance and direction on orientation from SCB policies, but with attendant credit responsibility and accountability. Managing of a dedicated support team if prescribed.

Key Roles & Responsibilities
Pro-actively establishes, develops and maintains a team portfolio of Middle Market clients ensuring that new relationships or ongoing requirements of existing clients attain maximum revenue within acceptable risk profile requirements by carrying out detailed financial analysis of the client accounts and develops proposals within defined Bank procedures and often creates structured trade finance and treasury transactions and facilities using analytical and constructive thinking with a large degree of evaluative judgement to meet the client needs. Further adopts appropriate relationship management strategies to protect the Bank's interest at all times e.g. potential defaults and to meet the clients expectations of the relationship with differing situations often requiring varied styles of creation or identification and selection of appropriate solutions.

Markets to existing and potential clients the full complement of products and services offered by the Bank, including Treasury, Personal Banking and International Private Banking and promotes within Standard Chartered Group opportunities by referring potential relationships to other countries in order that SCB may benefit on a Group basis.

Manages, trains and appraises a dedicated team in order to develop their Client Relationship skills and motivate them to contribute to achievement of job and team objectives.

Remains upto date in designated specialist industry thus acting as a technical resource / advisor to Clients Division on matters relating to this industry e.g., proposed new client, provision of market feedback in relation to structure of facilities, product suitability and market trends.

Contributes to overall strategy formulation in discussions with the Unit Head/Segment Head bringing to bear market knowledge, competitor analysis, trade flows and innovative 'deal' structures in order that the strategy reflects market.

Monitors market and competitor activities and strategies to ensure that opportunities for new business and not overlooked and SCB market share retained.

Identifies through account management potential defaulting accounts and investigates through closer management of the account cause for concern and recommends to the Unit Head appropriate remedial action.

Manages defaulting accounts by devising an account management strategy e.g., period, suspension of interest, recovery of full debt and then implements the plan with the assistance of external bodies and agencies e.g. police and courts thus minimising losses to the Bank.

Ensures that all 'team' related administrative functions including file maintenance, regular stock inspections, PCR preparation, periodic appraisals, training and staff development are competently performed.

Protection of the Bank's reputation, Banks ability to meet legal and Regulatory obligations. Minimizing Risk of the Bank being used by Money Launderers. To be able to detect any suspicious transactions, Money laundering, forgeries etc

How To Apply
Everything that matters to you in your career and in life, matters to us. Join us as a Relationship Manager and we'll support you to get where you want to go, and to be more of the person you aspire to be.

Please apply online. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Closing Dates
The closing date for applications is 25/03/2014. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Requirements

Qualifications & Skills
Business or accounting related degree. MBAs/CAs preferred.
Prior experience in a corporate banking environment and managing corporate client relationships.
Sound understanding of corporate treasury products, trade finance products, personal banking products and international banking products.
Strong credit appraisal and marketing skills, with the ability to interpret complex financial information and provide timely solution to client's need.
Good credit management knowledge and experience. Experience of handling deteriorating/challenging credit situations.
A good understanding of the general, economic, political and business environment of the country/region.
Excellent communication (written and verbal) and negotiation skills.
Ability to manage a team.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.