Research & Analytics - Market Executive - FMCG/Retail/Telecom

Tandem Search

Riyadh, Saudi Arabia

Ref: KP709-1946

Job description / Role

Employment: Full Time

Our client is a Multinational Consumer Experience organization based in UAE since 2008. The Dubai hub is covering the research activity in the main Middle East countries, having an important branch in KSA.

Responsibility for coordinating, managing projects and providing Client Services in UAE
- Maintains current and develops new businesses
- Collaborates with the Client Service team in the Dubai hub for smooth flow of projects
- Collaborates with the Consumer Choices team KSA and UAE for implementing the company's projects
- Takes responsibility for profit, revenue, cash and quality targets
- Reports to Head of Consumer Experiences Middle East, Dubai HUB

Key Individual Accountabilities
- Assists the Country Manager CE with the development of long range and annual plans, and with the evaluation and reporting of progress on plans
- Maintain current Clients portfolio and develop new businesses
- Ensure high quality Client Servicing (proposals, presentations, sales materials, Client meetings, etc.)
- Implement efficient processes within his/her Client Service team
- Fully exploit both Internal & External Client opportunities
- Oversee preparation of an Annual Report summarizing progress on short and long range plans
- Research and write discussion papers, analysis documents and proposals as needed to assist the Country Manager CE in determining and meeting its long and short term goals
- Works closely with regional and global client teams
- Oversee preparation of annual budget, regular variance statements and annual audit
- Ensure optimization of Client Service departments costs
- Ensure client and vendor file integrity (documents, analytical information where required, communication notations, etc.)
- Continuously provide support to Finance team and ensure accuracy of Client Service Department related records including A/R, A/P, Inventory, etc.
- Oversee and ensure high quality standards at all times
- Ensure compliance with quality control standards, regulatory compliance, and lease agreements

Key Shared Accountabilities
- Fully supports regional & CE+CC integrations and drives proactively the organization towards achieving these goals
- Organize the availability of company members for media/PR events as necessary
- Manage press development
- Coordinate the invitation of potential future Clients and supporters of the company
- Recruitment and contracting of company and project staff
- Employee development and training for the Client Service team
- Employment and compliance to regulatory concerns and reporting
- Provide vision regarding overall financial health of the company to Finance
- Ensure optimization of operational costs together with Finance
- Assist in development of forms and tools to increase company efficiency and risk management

Requirements

- At least 8 years of experience in Client Service and/or Business development role. Experience in selling both quantitative and qualitative research services
- Sector background priority: FMCG & Retail or Telecom
- Strong mare research methodological background and skills
- Strong business development and negotiation skills
- At least three years of experience in a KSA based role. Experience in the Middle-East region and client relationship
- Ability to share skills and knowledge with others
- Ability to travel
- Proficiency in written and spoken English and in Arabic

About the Company

Building businesses, changing lives

At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.

Who we are.

We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.

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