Job closed
Ref: OP118-26
Job description / Role
To manage all human resource elements of the Events – staffing, uniforms, transportation, meal plan. Draw up scopes of work with the Event Manager for all staff involved in Events. To work with the Event Manager to ensure effective set-up and management of all bar operations and bar logistics aspects of the project from budget through to execution of each event. This includes the overseeing of all internal ELR / MMI employees, as well as agency employees.
Requirements
The job holder is responsible and accountable for (but not limited to) the following:
• Pre Event:
• Work with both the F&B operations teams to plan the staffing levels for the event.
• Confirm staffing levels with Events Manager
• Source agency staff with Procurement, check quotations and qualifications to ensure the highest standards are maintained.
• Interviewing and training of agency staff
• Compile internal (ELR/MMI/COSTA) recruitment forms – detailed job descriptions and confirmation of payment rates for all positions.
• Forecast staffing levels and costs for Events Manager to input into the budget.
• Source a company to provide staff catering working with Group Head of Culinary.
• Work with Events Manager to ensure adequate space on site for welfare areas
• Work with the Finance teams for their on-site requirements – including uniforms
• Use operations plans to book staff transportation using company provider and share with team
• Research staff uniform providers for quality and cost – work with Procurement.
• Source and order staff uniforms, working with ELR & MMI marketing.
• Administer all Accreditation processes for all events.
• Produce a comprehensive staffing plan for all events to be shared with the operations team.
• Administer all sub-contractor contracts, working with Head of Legal.
• At Event:
• Set-up staff welfare area and registration area
• Set-up the finance offices
• Manager the registration and staff allocation – work with operations team
• Oversee signing in / out of all staff
• Be point of contact on site for all staffing issues
• Oversee meal plan to ensure all staff get breaks
• Post Event:
• Collate all timesheets and upload them
• Confirm staff pay with HR and ensure all staff who worked get paid.
• Deal with any staffing issues
• Work with agencies to ensure fair and accurate payment
• Additional:
• Ensure that event management is in line with agreed terms and contracts as outlined by Events Manager.
• Internally manage ELR - MMI internal support service to ensure their cooperation and support in relation to the events business
• Ensure that ELR - MMI and its customers are fully protected by ensuring the highest standards of health and safety at all events
• Gather feedback from key stakeholders for each event such as suppliers, internal teams and management adding this detail into the post evaluation report and use this information to improve future events
• Perform other duties as requested by the Events Manager.
About the Company
Emirates Leisure Retail is a fully fledged division of the high profile Emirates Group, with strong interests in establishing, managing and franchising a wide ranging portfolio of restaurants, cafés, bars and lounges in the Gulf Cooperative Council countries and far beyond.
Headquartered in Dubai, in the United Arab Emirates, ELR’s operations span the adjoining emirates of Abu Dhabi, Sharjah, Ajman and Ras Al Khaimah, the city of Muscat in the Sultanate of Oman and most recently Australia.
ELR is part of the MMI group, which over the course of 100 years has created vested businesses in trade, travel, IT, corporate services, leisure retail and liquor. In 2007 the leisure operations of the group were divested to create a new limited liability company, rebranded as Emirates Leisure Retail.