Restaurant Manager – Pizza Express

Alshaya

Kuwait

Ref: GP435-2164

Job description / Role

Employment: Full Time

The Brand:

Pizza Express:
We are recruiting for Pizza Express; it is your turn to join the Middle East's Leading retailer.

Pizza Express has been perfecting the art of pizza for more than 30 years. We have also kept our pizzas, as Italian original Pizza should be, by sticking to traditional ingredients and using an authentic pizzeria oven.

The Chefs at our Pizza Express restaurants have created special mouth-watering recipes: freshly cooked, thin crust pizzas, prepared as they're ordered in an open kitchen.

The basic principles of premium ingredients, authentic preparation, reasonable prices, good service, a unique and well-designed restaurant environment helped PIZZA EXPRESS to gain an international reputation for first class traditional pizza.

We are looking for candidates who are young and energetic people who enjoy working in a fast paced environment. You will need to have a passion for Food, customer service and be able to work under pressure.

The Role:

The Restaurant Manager
* Overall responsible for restaurant performance. Seek opportunities to increase sales through suggestive selling. Proactively drive sales & protect company profits.
* Role model and coach Pizza Express vision mission and values consistently.
* Train, develop & monitor entire team to ensure customer focus & operational efficiency including appraisals.
* Manage appropriate inventory & cost of goods control completing daily / weekly / monthly sales reports.
* Ensure strict adherence to all standard operating procedures and safety and security guidelines. Ensure all Company Policies & Procedures are adhered to

Key Responsibilities:

* Responsible for all front-of-the-house (FOH) functions on an opening, mid- or closing shift to include guest relations, supervision of all FOH staff and staffing levels, proper restaurant ambiance, housekeeping, and set-up, food & beverage quality, safety and pace.
* Ensures the shift is run in a smooth manner and attends to any unexpected problems or emergencies that may arise.
* Â Assigned a work group consisting of a FOH department (i.e., Front Desk) and/or a profit/cost center such as Retail or Repair and Maintenance.
* Responsible for staffing, scheduling, financial goals and staff development of the assigned work group.

Requirements

An exciting opportunity to join our delicious brand.

As a Restaurant Manager you will be responsible of a multitude of tasks including:

* 5 years and more in a fast paced restaurant.
* Strong team motivator and ability to lead a team to achieve goals.
* Capable of identifying and developing high quality team members.
* Strong organizational and problem solving skills.
* Strong communication skills.
* Proven track record of controlling costs.
* Possess understanding of the tactics required to drive top line sales.
* A passion of delivering exceptional customer experiences.
* Ability to work varied shifts and day of the week.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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