Restaurant Manager

Job description / Role

The Restaurant Manager provides overall supervision of the outlet and service.

Advises management on all guests' comments and complaints, maintains personalized services to guests.

Schedules staff duties according to forecasts and special wants.

Briefs his staff daily, discuss with them, inform them about any special events, sales targets, customer feedback etc...

Checks up the restaurant situation, set up, equipment’s and maintenance, and makes sure of the proper appearance of his staff.

Control store requisition.

Assigns and supervises all duties and responsibilities of his staff, checking the furniture of his restaurant, music, lighting, temperature, electrical appliance.

Maintain an accurate reservation system to advise the chef of the numbers of special requests and reservations.

Assists in planning of new menus, promotions, marketing issues and concern, balance and monitor profit and loss statement report.

Monitors the staff to ensure that policies and procedures are followed on matters like discipline, grievance handling, transfer, job description, etc...

Organizes training sessions on a regular basis, as well as on-the-job training liaising with Operations and Training Managers.

Ensures that the staff is aware of and comply with fire, hygiene, health and safety regulations

Requirements

Minimum of 5 years in a similar position.

University Degree or a degree in Food & Beverage Management

Excellent communication skills and fluent speaker in Arabic & English.

Excellent interpersonal skills.

Ability to cope under pressure.

Good business awareness.

Leads by example, team player.

Good planning and organisational skills.

Ability to work independently.

Problem-solving ability.

About the Company

A leading retail company in Kuwait.