Restaurant Supervisor – IHOP

Alshaya

Kuwait

Ref: GP435-1660

Job description / Role

Employment: Full Time

For 53 years, the IHOP family restaurant chain has served its world famous pancakes and a wide variety of breakfast, lunch and dinner items that are loved by people of all ages. IHOP offers its guests an affordable, everyday dining experience with warm and friendly service. As of March 31, 2011, there were 1,513 IHOP restaurants in 50 states and the District of Columbia, as well as in Canada, Guatemala, Mexico, Puerto Rico and the U.S. Virgin Islands.
The Kuwait-based M.H. Alshaya Co., WLL has signed a multi-restaurant franchise agreement with IHOP for the development of 40 new IHOP Restaurants in Kuwait, Saudi Arabia, Jordan, Lebanon, Qatar, the United Arab Emirates, Oman, Bahrain and Egypt. The agreement marks the first major expansion of the IHOP chain outside of North America and represents the largest international development deal in the brand's history.
Alshaya is now looking for those individuals who are highly motivated, ambitious, and results-oriented that can help in launching IHOP in the Middle East.  You are the missing ingredient in our recipe for success. 

The Role:
Assist in managing a specified restaurant to the standards agreed by brand & company.

* Ensure guests are always welcomed in a warm & friendly manner to establish & maintain good customer relations.

* Assist the Restaurant Manager in efficiently managing the outlet according to the established operating standards with an objective to achieve maximum guest's satisfaction.

* Assigns responsibility to subordinates and check their performance

Requirements

Qualification & Experience:

* More than two years experience in a hotel or equivalent restaurant.

* Degree or equivalent from two-year college or technical school in Hospitality Management.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month