Restaurant Supervisor – IHOP

Alshaya
Kuwait

Ref: GP435-1660
Alshaya

The Role


The Role


For 53 years, the IHOP family restaurant chain has served its world famous pancakes and a wide variety of breakfast, lunch and dinner items that are loved by people of all ages. IHOP offers its guests an affordable, everyday dining experience with warm and friendly service. As of March 31, 2011, there were 1,513 IHOP restaurants in 50 states and the District of Columbia, as well as in Canada, Guatemala, Mexico, Puerto Rico and the U.S. Virgin Islands.
The Kuwait-based M.H. Alshaya Co., WLL has signed a multi-restaurant franchise agreement with IHOP for the development of 40 new IHOP Restaurants in Kuwait, Saudi Arabia, Jordan, Lebanon, Qatar, the United Arab Emirates, Oman, Bahrain and Egypt. The agreement marks the first major expansion of the IHOP chain outside of North America and represents the largest international development deal in the brand's history.
Alshaya is now looking for those individuals who are highly motivated, ambitious, and results-oriented that can help in launching IHOP in the Middle East.  You are the missing ingredient in our recipe for success. 

The Role:
Assist in managing a specified restaurant to the standards agreed by brand & company.

* Ensure guests are always welcomed in a warm & friendly manner to establish & maintain good customer relations.

* Assist the Restaurant Manager in efficiently managing the outlet according to the established operating standards with an objective to achieve maximum guest's satisfaction.

* Assigns responsibility to subordinates and check their performance

Requirements


Requirements


Qualification & Experience:

* More than two years experience in a hotel or equivalent restaurant.

* Degree or equivalent from two-year college or technical school in Hospitality Management.

About the Company


About the Company


M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
This Position is closed or expired