Retail Coach

Charterhouse

UAE

Ref: GP186-2044

Job description / Role

Employment: Full Time

Charterhouse is working with a prestigious luxury brand who is looking to hire a Retail Coach to join their team. You will report to the Retail Director or the Retail Operations Manager.

The Retail Coach will assist the boutique teams to grow, contributing to improved client satisfaction and taking service from excellent to exceptional. Through a structured approach, you will assist each employee in developing their client relations. You will highlight their individual strengths and areas for improvement as well as creativity and style. You will submit an account of each session to the Boutique Manager, incorporating the programme into retail and informing the Retail Director of results. Additionally, you will contribute to intelligence regarding competitors' methods and practices.

Requirements

The successful candidate should have several years' experience in sales or after-sales. You should be enthusiastic and able to motivate others and have a strong ability to understand and analyse sales and customer relations. It is essential you have previous experience in training and developing sales staff.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.

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