Retail Manager (Luxury Footwear Division)

Executive Solutions

Kuwait City, Kuwait

Ref: HP031-1590

Job description / Role

Employment: Full Time

ROLE AND RESPONSIBILITIES

Stock Management

Review stock level with stock control and Division Manager and implement actions accordingly
Follow up with the Sales Manager to ensure optimization of the stock level usage
Participate in setting up the purchase plan
Ensure all team members are following the established procedures of ordering/ transfer

Strategy

Develop and conduct the implementation of goals, objectives, policies, procedures and work standards

Marketing

Coordinate with brand managers and the Marketing Department on the yearly plan suitable for the market and as per the suppliers calendar
Develop with the Marketing Manager the yearly calendar and oversee marketing activities implementation
Recommend to the Marketing team on marketing mix and new openings for shops, and ensure smooth implementation.

Reporting

Attend Managers meetings to review the shops performance: sales achievements, marketing activities, staff training and provide reports to high Management in a concise informative manner
Record, monitor and analyze market trends, competitor activities; provide action plans and follow up on implementation.

General Operations

Monitor and direct daily operations to ensure that goals and objectives are met in term of sales targets, margin and profit and take corrective action when necessary
Approve brand mix and oversee smooth implementation of opening, closing and renovation of shops and often get involved with the buying process
Maintain smooth relationships with the suppliers and business partners to ensure that overall growth of the division is aligned with the companys strategy
Promote customer service excellence by running surveys and analysing benchmarks.

Man Management

Make recommendations on hiring, termination, promotion and discipline as required
Attend Managers meetings to review the shops performance and provide regular feedback to Sales Manager
Ensure the best level of customer service, recommend action plans, coordinate implementation and monitor follow up
Support HR in the recruitment process of all Shop Staff within his/her operation
Manage, engage and guide the team reporting to him/her
Conduct the appraisal and assessment of own team members
Set the objectives and budgets for own team members and ensure their accomplishment
Responsible for coaching and training own team members, and formalise and follow up on each team members Individual Development Plan, in coordination with the employee and HR
Ensure identification and proper development and recognition of Talents within his/her unit.

Buying

Coordinate with Shop/Store Managers to provide Brand Managers with detailed monthly and end of season qualitative and quantitative reports on Boutique sales
Attend buying session with the commercial team if required, Prepare post buying reports and attend buying reviews

This role will also handle responsibilities for opening jobs, and maintaining an efficient customer relation management system.

Requirements

ESSENTIAL REQUIREMENTS
Must have a University Degree preferably in Business Administration
Must have a minimum of 5 7 years experience with managerial roles including minimum 2 years as a Retail Manager for high end Luxury brands. (Would not consider a store manager for the role)
Must be at least 27 to 40 yrs. old
Must be bilingual (Arabic, English)
Candidate must be a resident of Kuwait with Transferable Visa
Must be Self confident, Numbers and detail oriented, Commercial Flair, Analytical thinker and ability to work manage a team

About the Company

Executive Solutions is a different breed of talent consultancy. Driven by a unique philosophy, we think differently and act differently from the pack. Were here to do one thing: to improve our clients businesses by finding, focusing and delivering the most talented people.

We dont just do traditional contingency recruitment. Discovering talent is much more than just matching a CV to a vacancy - its about understanding companys corporate culture and ensuring a comprehensive match. We believe that in order to find the right candidate we must understand the motivations and ambitions of senior management, which is reflected in our personal approach when partnering with a client.

Executive Solutions is your trusted talent solutions partner head quartered in Dubai, specialising in direct talent, tailored talent and HR talent solutions, along with Nationalisation initiatives throughout the Middle East. Driven by a unique philosophy, we incorporate innovative and comprehensive talent management solutions each tailored to suit what our clients need.

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