Retail Manager

Job description / Role

Our client is a well respected fashion retailer who's name is synonymous with quality.

Occupying a prominent place in most malls and high streets the business employees a truly global workforce and is head quartered in Dubai

Into this exciting environment they are looking to appoint a Retail Manager as follows:
DIVISION/DEPARTMENT: Retail

REPORTS TO: Group Retail Manager

As a Retail Manager, you are responsible for overall success of all the brands/stores under your responsibility, which includes meeting your financial and service targets. You are responsible for maintaining standards – including all Health & Safety practices and procedures.

• You will be supervising and coaching all Brand Managers within the area of your responsibility
• You are responsible for maintaining all financial aspects within the department
• All Departmental Weekly Paperwork
• All Monthly Departmental Paperwork
• Liaise with Finance Manager to produce workable rolling forecasts and Budgets
• Provide cost & sales analysis on all retail stock offering
• Leverage your departmental labour
• Maintain your departmental KPI’s
• Cash handling and cash reconciliation
• Stock Control: You are responsible for minimising stock levels within the department, along with monitoring of all departmental stock which includes but is not limited to
• Producing Accurate Monthly Departmental Stock Reports, including maintaining brand standards and accurate and best cost practice of all stock
• Maintain accurate cost and sales information
• As a Retail Manager, it is your responsibility to create an enjoyable customer experience which exceeds customary standards and service levels
• Seamless customer journey through training, developing and leading by example
• Maintain brand standards within presentation and service
• Identify and implement improved service practices and procedures
• Identify and maintain rolling stock, to ensure offer is always fresh and appealing
• Identify strand brand products
• Maintain accurate client data-base information
• Implement and maintain all in-house retail displays
• You are responsible for liaising with Marketing and Sales to initiate and implement promotions and events
• Liaise with Marketing & Sales for promotional requirements
• Liaise with Marketing & Sales to create promotional offers
• Assist with the development of annual In-house promotion calendar within the retail remit
• Assist with the development of marketing collateral to support in-house promotions
• Maintain an overall 95% client satisfaction rating for all team members

Requirements

Education: Bachelor’s Degree or Diploma in Business, Marketing or related studies

Work Conditions: The job will require a fair amount of road travelling within the UAE, and overseas travel within the GCC and other countries. Furthermore it will require a considerable amount of coordination with Head Office departments, such Projects, HR, IT, Finance, Marketing and Buying and a fair amount of administrative work.

Skills
• Enthusiastic and Confident
• Good numerical skills
• Excellent verbal and written communication skills
• Organisational skills
• Energetic and resourceful
• A sense of commercial awareness

About the Company

RTS Global Partners is a multi-platform advisory, education, technology, membership and investment (professional services) organization operating a boutique partner platform, serving only family-owned businesses and guiding them to develop a lasting legacy from one generation to the next, with 150+ toolkits, publications, systems and processes, blended into customized solutions for each client engagement.

RTS Global Partners has now served 180 Clients to date in 25 Countries with its Premium Advisory Services, and RTS has impacted 20,000 Family SMEs with its Educational Programs (via the Family Business Academy arm), both directly and in collaboration with YPO, EO, HBS and Vistage, and other leading Business Schools & Executive Member Organizations.

RTS has a long-term vision to build a ‘Global Family Business Platform’ with our philosophy of ‘One Family . One Legacy’, linked to our core values to Respect, Trust and Serve (RTS) all our Clients and Partners.

RTS focuses specifically on providing customized solutions to drive Regeneration, Transformation and Succession (RTS) paths and results for our clients. We offer leading-edge scientific and practical advisory, consulting, education, technology and investment solutions to family owned businesses and conglomerates.