Retail Operations Manager

Mackenzie Jones

Dubai, UAE

Ref: HP279-3003

Job description / Role

Employment: Full Time

Our client, one of the leading sports apparel/lifestyle brands is currently expanding their Retail team and is looking to recruit an experienced Manager of Retail Operations. The role is a regional one that covers the UAE and requires a strong Senior Retailer to manage the operations of their retail offerings.

The role of Manager of Retail Operations is a comprehensive one and has a number of essential duties and responsibilities including but not limited to the following:
- Ensure that the current retail stores consistently achieve/exceed sales and KPI targets
- Further develop the retail operational standards and practices
- Guarantee consistently high standards of customer service and ensure company customer experience targets and objectives are met
- Develop, train and retain results driven Store Managers who exceed sales and other KPI targets while offering the highest level of customer service
- Implement and oversee the roll out of local operational retail incentives and projects
- Project Manage new store openings, closings, relocations, and upgrades to ensure smooth implementation within given budgets and timelines

Requirements

- A minimum of a Bachelors degree
- Strong numeric understanding
- Minimum of 5 years working experience in Retail Operations, customer service management, sales management, employee management, loss prevention, inventory control and operations within the retail industry
- Confident, strong, outgoing attitude with a professional approach to work
- Strong attention to detail and results driven
- Excellent communication skills both written and verbal
- Experience in management of multiple nationalities
- Strong computer proficiency (MS Office)
- UAE drivers license and own car (ability to obtain both)

About the Company

Mackenzie Jones Middle East has decades of recruitment expertise in various industry sectors. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. Its all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

Were growing rapidly because people appreciate our honesty, commitment and results.

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Software Developer salaries in Oman

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OMR 700

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