Retail Operations Manager

Job description / Role

Retail Operations Manager - Jordan

Sales and Commercial Performance:
- Prepare and participate in the preparation of sales budgets
- Maximize sales and profitability of the concept
- Maximize productivity targets ( sales per sqft, ATV, Conversion etc)
- Conduct SWOT review to analyze the customer profile
- Provide weekly feedback on competitor and event activities
- Minimize shrinkage in line with targets and implementation of SLAP
- Overseeing implementation of company policy and procedure in stores
- Ensure management of expenses and wasteful practices
- Implementation of health and safety regulations to maintain a safe working environment

Inventory Management & Stock Distribution:
- Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken
- Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
- Verification and implementation of price revisions

Business Management & Development:
- Strategize and seek opportunity for concept expansion in the territory
- Manage roll-out of new projects and time bound implementation of projects
- Research and look for good property and locations
- Understand Territory dynamics (demographics, consumer behavior, market understanding etc)
- Participate in implementation of new initiatives

Operational Standards and Management:
- Prepare Territory operating plan (new store, seasonal and store) and ensure effective implementation
- Ensure all the stores are in compliance with the store operating and customer service standards
- Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety standards
- Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally

People Management:
- Ensure skill development of showroom staffs through Learning & Development
- Set KRA's for direct reports and conduct performance appraisal
- Oversee staff deployment and drive motivation levels of the direct reportees

Requirements

- Atleast 8 years of retail experience with 3 years as a Cluster / Area Manager
- Excellent Communication Skills
- Excellent understanding of the retail industry
- Ability to relocate
- Team Management ability
- Ability to coordinate with various teams locally and in the UAE

About the Company

ABC Consultants is the pioneer of organised recruitment in India. Our roots in management consulting enable us to bring a unique approach to recruitment. We provide a range of talent acquisition services by leveraging our domain knowledge built over four decades.

ABC’s roots in management consulting enable us to bring a unique approach to recruitment at the middle and senior management levels .

We recruit across various industry segments for multinational corporations as well as leading Indian business houses and have helped shape the careers of over 1,65,000 professionals over our 49 year history. ABC is proud of its long standing relationships in the industry and the fact the 75% of our business is in the form of repeat business from existing clients is testimony to the quality of work we do.