Retail Operations Manager

Mackenzie Jones

UAE

Ref: HP279-2263

Job description / Role

Employment: Full Time

My client is a leading fashion and lifestyle retail distribution company present in the Middle East and North Africa, managing more than 32 international brands. Due to expansion a number of retail roles have become available both with their HQ and retail stores.

My client is currently recruiting for a Retail Operations Manager. The purpose of this role is to manage retail operations by managing and running the stores professionally, profitably, with high standards of quality and with focus on maximum utilization of resources, in order to meet the operational and sales targets of the organization.

Responsibilities shall include the following:
Manage the store operations for UAE & Bahrain stores in order that stores are run profitably and within the brand guidelines
• Creating and maintaining standard operating procedures
• Conducting inventories and store audits
• Setting and monitoring KPI’s. Drive sales in the stores in order to meet the targets of the organization by developing and growing a customer focused approach within stores, understanding competition and keeping the store staff focused on the targets.
• Providing feedback on the merchandising, pricing and buying
• Monitoring stock
• Generating mystery shopper scores
• Ensure HSE standards are met without exception
HR, Training & Employee Development
• Lead and motivate the team, develop team spirit in order to achieve a forward looking, fully aligned workforce
• Conduct performance appraisals to ensure employees are aware of their strengths and developed in their areas of weakness
• Support the recruitment process of store based roles, ensuring the right caliber of employees are being hired.
• Address disciplinary issues in line with the process laid down by HR so that the orgnaisation is fair in its treatment
• Create and maintain in-house training material and conduct trainings, both soft skills and product related
Store opening & Maintenance
Management Reporting

Requirements

Candidates must have 5 years’ experience within retail and at least 2 years within a similar role. You should have a positive, energetic & self-motivated personality. Knowledge of local cultures and sensitivities, understanding of the competition within the regional market and understanding of fashion and trends etc are all basic requirements.

About the Company

Mackenzie Jones Middle East has decades of recruitment expertise in various industry sectors. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. Its all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

Were growing rapidly because people appreciate our honesty, commitment and results.

Get personalised updates on latest vacancies
Find Top Talent
10 million professionals
Trusted by 10,000+ employers
Start recruiting now
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Trainee Engineer salaries in Qatar

Average monthly compensation
QAR 7,500

Breakdown available for industries, cities and years of experience