Job closed
Ref: OP335-02
Job description / Role
Sales/Sales Process
• To follow all steps of sales process i.e. prospecting, meeting and greeting, consultation, presentation, demonstration, negotiation, gaining commitment, closure and delivery and post-sales follow up.
• To ensure that documentation are as per the company policy.
• To liaise closely with other departments to complete the sales process.
• To report daily activities to the Sales Supervisor/Manager
• To achieve sales targets on monthly, quarterly and annual basis while maximizing profit gained from each transaction.
• To close maximum opportunities while maintaining and increasing existing customer base.
• To assist customers with finance and insurance products as per customer requirements.
• To follow-up with customers on timely basis.
• To participate in sales meetings.
Customer Experience
• To meet customer expectations.
• To schedule follow up, delivery and new customer acquisition utilizing strong time management.
• To assist customers in making the correct choice of vehicle and build loyalty by providing a personalized and tailored sales experience to each customer.
• To achieves SSI (Sales Satisfaction Index) targets by providing excellent customer service.
• To ensure accurate collection and submission of customer details.
• To build, grow and maintain good relationship with customers.
• To ensure smooth, clean and defect free delivery of sold vehicles as promised to customers.
• Other related tasks as required.
Requirements
Qualifications
• Diploma or equivalent in a related field
Experience
• 2-3 years of sales experience in automobile is a must
• Computer proficient and should have good communication skills.
Competencies
• Core Competencies:
• Customer First
• Result Oriented
• Accountable
• Time Management
• Good Interpersonal skills
• Communication skills
• Selling skills
About the Company
We combine the skills of our staff with core values that reflects what is important to as an organisation. These are not values that change from time to time or person to person, but rather the underpinning of our group culture. They form the soul of each of our companies.We believe they empower us to enrich people's lives by offering them value added services that surprise and delight.
PASSION FOR EXCELLENCE Excellence is not a destination but a never ending journey. For us, every milestone is a new benchmark. Every challenge we face is an opportunity to excel. Every achievement is a step to greater heights.
INTEGRITY IN EVERYTHING WE DO Integrity has to be the heart of every single transaction and relationship. A framework of trust enables the smooth and transparent conduct of all business operations and is the bedrock on which institutions are built. It is something we pratice everyday.
COMMITMENT TO ALL STAKEHOLDERS Sound judgement and discreation is crucial to protecting our investments and reputation. Our customers are the lifeblood of our business. And only by satisfying them first we have the opportunity to satisfy the needs of our other stakeholders.