Retail Sales Representative (Furniture) - IKEA

Job description / Role

Retail Sales Representative (Furniture) - IKEA - Doha, Qatar

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the worlds largest home furnishings store, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA creating a better everyday life for the many isnt only our vision, its our way of life!

Job Purpose:
To establish rapport and credibility in assisting customers to purchase the companys product range whilst at the same time maintaining the companys standard of merchandising and ensuring stock availability to achieve sales target set by the company by going the extra mile to exceed expectations.

Commercial:
- Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.
- Suggest means of improving sales to his supervisor as well as determine slow moving or non-selling items and suggest sales action.
- Maintain a full display of products via merchandising methods as laid down by the company.
- Be aware of developments in the local market by being attentive to information given by customers; be aware on advertising and promotions in the media and make scheduled market visits to maintain the companys competitive advantage and to properly advise customers.
- Be up to date with changes in the companys products range such as new items or changes in existing items; Keep the Sales Manager informed of any customers problems/comments on the product range and/or any gaps in the range.

Operational:
- Conduct a daily detailed inspection of his assigned area so as to review the availability and positioning of price labels, product information tags and other communication media.
- Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.
- Coordinates with Procurement Executive for information pertaining to stocks in his assigned area.

Customer:
- Be understanding and sensitive in meeting diverse customers needs by initiating and developing effective way of building relationship with the customer thereby establishing trust and confidence.
- Determine the customers requirements, to prepare a pro forma invoice.
- Maintain contact and advice customers on news or recently received items of interest as well as following up on quotations sent in an effort to convert to actual sales.

Requirements

Minimum Qualifications and Knowledge:
- Secondary Education
- 3 to 5 years in a similar role

Job-Specific Skills:
- Customer Focus
- Initiative
- Sales Driven
- Fluency in Written and spoken English

Behavioural Competencies:
- Customer Focused
- Individual Accountability
- Continuous Improvement
- Personal Leadership
- Teamwork

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.