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Job description / Role
Fantastic opportunities available in retail for a leading international sports brand who are opening exciting new concept stores across the UAE. They are currently looking for individuals who are fluent in Mandarin and English.
Responsibilities:
- Assisting with store sales by achieving or exceeding sales targets
- Co-leading operations efficiently of the store by managing his/her team of sales associates and supervisors
- Accountable for increasing sales, units per transaction, transactions size and high levels of profitability in the store through adequate training, staffing, scheduling practices and customer service
- Build enthusiasm within the store to create a positive work environment and improve associate morale
- Ensure company dress code is adhered to for the store
- Take ownership of the store and allocates resources as well as organise process to drive profitability in a variety of situations and market conditions
- Create a high performance culture in the store by setting clear expectations and targets
- Analysing team performance, holding team members accountable and giving appropriate feedback including actively managing poor performance
- Extensive brand and product knowledge transferred to the sales skills in relevant categories
- Watch, listen, interact and follow up with customers to ensure satisfaction and resolve issues
- Build enthusiasm within the store to create a positive work environment and to improve associate morale
- Ask open ended questions about the customers' requirements in order to determine their needs
- Watch, listen, interact and follow-up with customers to ensure satisfaction and resolve issues
- Assisting Store Manager in reporting store profit and understanding loss & prevention
- Managing store whilst Store Manager is away
- Build enthusiasm within the store to create a positive work environment and to improve associate morale
- Ensure Company dress code policy is adhered to for the store
Requirements
- Fluent in Mandarin AND English
- All candidates MUST be working in their current company for at least 2 years
- Good understanding of profit and loss prevention, meeting store KPI's and making commercial decisions
- Excellent customer service skills and interpersonal/communication skills
- Strong problem solving ability and analytical skills
- Proficiency in MS Office
- Flexible availability - including weekends and public holidays
Salaries & benefits: all salaries provided are above market, including an exceptional incentive scheme and company/product training provided according to international standards.
About the Company
The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.
Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.