| SAP CRM Techno-Functional Consultant | |
| Sentinel Dammam, Saudi Arabia Ref: HP967-43 |
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The RoleThe RoleJob Description for Senior CRM Techno Functional Consultant • CRM 5.0 & CRM 2007 or 7.0 Web UI experience • Should be able to evaluate the system strategies and requirements related to enhance SAP CRM components; recommending and implementing them • Responsible for leading the Upgrade, enhance the SAP CRM application • Developing and documenting the detailed design and configuration of the business process • Should be able to clearly understand the business requirements, compile Technical Design documents, participate in technical workshop and analyze technical issue to arrive at right solution • Clear understanding of IC Web framework in previous CRM releases • Good experience in BSP technologies, and IC Web framework • In-depth knowledge and experience in ABAP / OO ABAP, BADI & Action framework Create Technical specifications for ABAP programs for user exits, BADI, Workflow, UI design to provide required custom functionality • At least 3-4 full cycle CRM implementation and should have played a lead role in at least 1-2 implementations • Understand the existing CRM application, process design and gap analysis to standard SAP functionality within the business blueprint project phase, including influencing of key business stakeholders; configuration of SAP including management of system testing; data mapping and integration to other modules and legacy applications • Must have worked in Customer Interaction Center • Good understanding of 2-3 of the CRM modules • Optional knowledge of Enterprise Portal • Good knowledge of CRM Middleware • Good understanding of the CRM • Good Understanding of Workflow and smartforms |
RequirementsRequirementsSkill Set • Experience in application migration (Specifically CRM 2007) • Knowledge in previous CRM releases • Experience in CTI Integration (6.0) • Experience in ERMS • Experience in CIC • Experience in CRM integration with ECC • Knowledge about Case Management • Knowledge about CRM 5.0 & CRM 2007" • Experience in (ABAP, BSP, BOL programming) |
About the CompanyAbout the CompanyFrom its inception in 1997, Sentinel has focused on specific technology markets. Our vision was - and continues to be - for our recruitment consultants to completely immerse themselves in their chosen niches. They talk the language of their clients and completely understand their clients' specific needs. Through investing in relationships with clients and candidates, Sentinel has come to dominate recruitment in its technology markets. |
This Position is closed or expired
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