Sales Administrator – Al Futtaim Motors – Toyota

Al Futtaim Group

Dubai, UAE

Ref: HP698-4939

Job description / Role

Employment: Full Time

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

We are currently looking to recruit experienced Sales Administrator to be a part of our Toyota team in Dubai.

The primary focus of the role will be to assist and provide clerical support for the Sales staff pertaining to administrative matters and sales documentations/procedures as well as attending to the showroom reception counter and telephone calls.

The main duties within the role include the following:

* Handling SAP-related functions - Operates SAP system to perform daily sales support and administrative works such as: booking VIN numbers, releasing and transferring sites for VIN Numbers, creation of articles for vehicles, creation of purchase orders, verifying VIN numbers entered in SAP by accounts assistants, handling Sales Order / Return Order issues, handling SAP related problems concerning VIN numbers
* Management Reports generation - Obtain SAP-generated reports such as: daily sales details reports, daily prospects details reports, stock statement reports
* PDI coordination - Coordinates with the Workshop to ensure that PDI is made to all sold vehicles before delivery to customers
* Handling other routine correspondences with principals - Prepares and send to principals reports such as: Orders for cars , CSI reports, sales & stock reports
* Reception and telephone calls - Welcomes and entertains guests and customers that enter the showroom, attend to their initial queries, if any, and direct them to the concerned individual or showroom staff. Answers telephone calls, provide basic information to callers and direct call to the concerned party or individual.

Requirements

The ideal candidate will have the following experience:

* Essential to have at least 2 years experience in doing sales administration and support job
* Excellent oral and written communication skills
* Good command of the English language and Arabic is preferable
* Professional personal appearance
* Ability to work comfortably with the public
* Ability to communicate customer's interests, needs and requests to management or sales staff
* Self-motivated, reliable and confident
* Degree education preferred but not essential
* Good knowledge of MS Office products

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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