Sales Associate (F&F/ HF/ H&M )

Alshaya

UAE

Ref: GP435-2004

Job description / Role

Employment: Full Time

Payless ShoeSource, the largest specialty family footwear retailer in the western hemisphere, is now open in Kuwait and Saudi Arabia. Payless is known for bringing shoppers great style, quality and brand names - all at great prices.
Payless was founded in 1956 in Topeka, Kansas, in the United States. Some 50 years later, Payless serves millions of customers - women, men and children -- through its powerful network of more than 4,500 stores, which are located in a variety of retail settings. Payless is in all 50 U.S. states, as well as in Canada, Puerto Rico, Guam, Saipan, the U.S. Virgin Islands, Central America, the Caribbean, South America and now, in partnership with Alshaya, Kuwait and Saudi Arabia, with future plans to expand across the Middle East in the United Arab Emirates, Saudi Arabia, Kuwait, Oman, Bahrain, Qatar, Egypt, Jordan and Lebanon.   Payless customers will enjoy such well recognized brands as Airwalk(R), American Eagle™, Smartfit(R), and the Disney collection including shoes and accessories featuring Hannah Montana, Dora the Explorer, Spider-Man and Cars. Also available at the new stores are Payless Designer Collections with hot-off-the-runway looks from New York fashion designers Lela Rose with Lela Rose for Payless; Stacey Bendet with the alice + olivia for Payless; and Laura Poretzky with the Abaeté for Payless designer label.
The Payless Designer Collections are among the most widely distributed designer footwear labels in America today. The collections feature original designs by each designer that are unveiled at New York Fashion Week and later brought to Payless stores at affordable prices.

The Role:
The role of a Sales Associate who will work in such a store is to provide excellent customer service at all times and assist customers throughout their time in the store. They must attend all training sessions with a view to increasing product knowledge so as to have greater knowledge about the products that the store maintains.

Responsibilities:
* Provide excellent customer service
* Process till transactions quickly and accurately
* Advise customers on latest trends
* Be able to turn customer service into sales
* Actively seek to maintain and improve store retail standards on selling floor, service areas and stockrooms
* Fully follow operating procedures, and provide customers with complete service and an enjoyable shopping experience to maximize sales.

Requirements

* Retail fashion experience or a service oriented background preferable.
* General good level of education - literate and numerate.
* Must be able to communicate in English.
* Ability to demonstrate an aptitude for positive, upbeat communication and a desire to sell.
* Motivated and energetic. Willing to work in a multi national environment.
* Flexible, and able to work under pressure.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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