Sales Associate – Footlocker

Alshaya
Saudi Arabia

Ref: GP435-2176
Alshaya

The Role


The Role


Sales Associate - Footlocker Jeddah (KSA)

The Brand:
At Foot Locker, we see life from the shoes up. We can't help it. Shoes are all we think about. Our shoes,someone else's shoes...and we sell lots of them too.

With major names including Puma, Lacoste, Nike and Adidas there is no wonder we're the world's leading,youth targeted, branded retailer in athletic footwear, apparel and accessories (otherwise known as 'sneakers and stuff').

We think it's time for sneaker wearers everywhere to realize that someone understands them, that someone else's obsession matches their obsession and maybe even obsesses a little more...

The Role:

Working as an individual and as a team member, fully follows operating procedures, and provides customers with complete service and an enjoyable shopping experience to maximise sales, ensuring that the department is presented to company standards, and that stock loss risks are absolutely minimised.

Responsibilities:

* Assesses correct customer approach in terms of signals, timing and style. Assesses customer needs, decides offers, solutions, information to satisfy these. Identifies and initiates opportunities for add-on sales, selling up/down, potential repeat sales. Decides timing of closing sale and suited payment methods. Initiates after-sales contact.
* Gives continuous attention to display / floor areas to improve presentation standards and sales, and takes necessary action within store manager's guidelines.
* Decides if deliveries are correct against supporting documentation and completes discrepancy reports as required.
* Decides on levels of potential risk / remains actively vigilant, and takes necessary corrective action and/or notifies store management.

Requirements


Requirements


Skills & Experience:

* Good general level of education - literate and numerate.
* Current retail experience of appropriate market, product, and competitor offerings.
* Fluent in spoken English and Fluent in spoken Arabic.

About the Company


About the Company


M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
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