Sales Associate – Mothercare

Alshaya
Jeddah, Saudi Arabia

Ref: GP435-2071
Alshaya

The Role


The Role


Sales Associate - Mothercare - (KSA-WP)

With over 40 years of experience, Mothercare is the UK's premium retailer for the mother-to-be, her baby and young children. Mothercare currently operates 250 stores in the UK and 221 franchise stores in 44 countries worldwide. Mothercare has a premium image throughout the world, earned through the highest quality of its products and professional customer service. All products sold in Mothercare stores meet the toughest European safety standards (certified to European Safety Standard ECE R44.03).
Mothercare has been present in the Middle East since 1984. It has established itself as the leading brand offering the finest quality fashion, home and travel accessories for children and mothers to be.
Mothercare offers a unique one stop shopping experience for children and their parents through the widest assortments of fashion and basics for babies, children 1-10 years and maternity wear. A comprehensive range of Feeding, Bathroom, Bedroom and Travel accessories is also available in most stores.
With home delivery and assembly service (where available), combined with a 6 months guarantee on Nursery, Pushchairs and Car seats, customers are reassured of the highest quality products and service.

The Role:

The role of a Sales Associate who will work in such a store is to provide excellent customer service at all times and assist customers throughout their time in the store. They must attend all training sessions with a view to increasing product knowledge so as to have greater knowledge about the products that the store maintains.

Responsibilities:

* Provide excellent customer service
* Process till transactions quickly and accurately
* Advise customers on latest trends
* Be able to turn customer service into sales
* Actively seek to maintain and improve store retail standards on selling floor, service areas and stockrooms
* Fully follow operating procedures, and provide customers with complete service and an enjoyable shopping experience to maximize sales.

Requirements


Requirements


* Retail fashion experience or a service oriented background preferable.
* General good level of education - literate and numerate
* Must be able to communicate in English.
* Ability to demonstrate an aptitude for positive, upbeat communication and a desire to sell.
* Motivated and energetic. Willing to work in a multi national environment
* Flexible, and able to work under pressure.

About the Company


About the Company


M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
This Position is closed or expired