Sales Associate – Various Brands


Ref: GP435-2250

The Role

The Role

Payless ShoeSource, the largest specialty family footwear retailer in the western hemisphere, is now open in Kuwait and Saudi Arabia. Payless is known for bringing shoppers great style, quality and brand names - all at great prices.

Payless was founded in 1956 in Topeka, Kansas, in the United States. Some 50 years later, Payless serves millions of customers - women, men and children -- through its powerful network of more than 4,500 stores, which are located in a variety of retail settings. Payless is in all 50 U.S. states, as well as in Canada, Puerto Rico, Guam, Saipan, the U.S. Virgin Islands, Central America, the Caribbean, South America and now, in partnership with Alshaya, Kuwait and Saudi Arabia, with future plans to expand across the Middle East in the United Arab Emirates, Saudi Arabia, Kuwait, Oman, Bahrain, Qatar, Egypt, Jordan and Lebanon.

Pay less customers will enjoy such well recognized brands as Airwalk(R), American Eagle, Smartfit(R), and the Disney collection including shoes and accessories featuring Hannah Montana, Dora the Explorer, Spider-Man and Cars. Also available at the new stores are Payless Designer Collections with hot-off-the-runway looks from New York fashion designers Lela Rose with Lela Rose for Payless; Stacey Bendet with the alice + olivia for Payless; and Laura Poretzky with the Abaeté for Payless designer label.

The Payless Designer Collections are among the most widely distributed designer footwear labels in America today. The collections feature original designs by each designer that are unveiled at New York Fashion Week and later brought to Payless stores at affordable prices.

The role of a Sales Associate who will work in such a store is to provide excellent customer service at all times and assist customers throughout their time in the store. They must attend all training sessions with a view to increasing  product knowledge so as to have greater knowledge about the products that the store maintains.

* Provide excellent customer service
* Process till transactions quickly and accurately
* Advise customers on latest trends
* Be able to turn customer service into sales
* Actively seek to maintain and improve store retail standards on selling floor, service areas and stockrooms
* Fully follow operating procedures, and provide customers with complete service and an enjoyable shopping experience to maximize sales.



* Retail fashion experience or a service oriented background preferable.
* General good level of education - literate and numerate.
* Must be able to communicate in English.
* Ability to demonstrate an aptitude for positive, upbeat communication and a desire to sell.
* Motivated and energetic. Willing to work in a multi national environment.
* Flexible, and able to work under pressure.

About the Company

About the Company

M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
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