Sales Coordinator

Job description / Role

Essential Job Role:

The Sales coordinator will mainly be responsible for:
*Achieving his/her area target through:
*Ensuring that his /her branches bank staff is selling the Company’s products with efficiency and with respect to the Company’s quality standards and procedures.
*Answering the training needs of his/her branches staff by:
*Explaining benefits, features, advantages of each product to them so that they can recommend the appropriate amount and type of cover to clients and explain and advise clients about alternative solutions.
*Explaining the life insurance tools and systems such as Simulation and CIS.
*Explaining the Company’s procedures and quality standards.
*Explaining possible insurance requirements of the client, including extra documents that might be needed and the fields that must be filled in the applications.
*Taking the necessary action to make sure that the requirements requested by the Operations department are fulfilled in a timely manner.
*Taking the necessary action regarding the unpaid premiums and supporting his/her branches staff to make sure that the unpaid premiums are collected.
*Organizing trainings on regular basis to update his/her branches staff with any new products, tools, systems and/or procedures.
*Developing and maintaining a good relationship with his/her area staff so that they can be motivated to:
*Seek out new clients and develop clientele base.
*Follow up the fulfillment and satisfaction of the client’s needs.
*Promote new products and any special deals.
*Meet sales target.
*Solve requirements reports.
*Reduce unpaid premiums.
*Prevent surrender policies.
*Communicating any updates to the bank’s staff during the two weeks meeting with his/her branches Managers.
*Ensuring excellent feedback to the bank’s staff queries.
*Leading the Account Officers of his/her branches to segment the bank’s database in order to identify the potential clients and set the sales action plan accordingly.
*Drawing up a weekly report about his/her activities and participating in the Sales team meeting.
*Being aware of the department’s procedures and using its instructions to match the quality standards and achieve maximum results

Requirements

Education:
*Bachelor's degree in any discipline from a recognized university

Experience:
*2+ years in the sales field, preferred in intangible services

Language skills:
*Good command of English language, both written and understanding..

Human Aspects:
*Highly presentable.
*Excellent communication skills.
*Persuasion skills.
*Reporting skills.
*Target oriented.
*Extremely active, motivated, and ambitious.
*Good administration and follow up skills
*punctual
*Continuous learner
*Able to work independently with minimum supervision

About the Company

QNB ALAHLI is one of the largest private banks operating in Egypt. Established in 1978, and currently serving more than 1 million clients through more than 6100 banking professionals.

The bank vision is to keep close to its clients through offering a wide range of innovative products and services serving Individuals, Corporates, Small and Medium Enterprises.

Moreover, QNB ALAHLI expands its network of branches to more than 215 branches covering all governorates. In addition, an expansive network of 450 +ATMs and 18660 +Point of sale machines are set to serve clients nationwide. Furthermore, a dedicated customer service call center is available 24 hours a day, 7 days a week.