Sales Engineer - FAMCO

Job description / Role

Sales Engineer - FAMCO Egypt - Cairo, Egypt

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries and commercial businesses covering the transportation, construction, oil and gas, manufacturing, warehousing and marine sectors.

Founded in 1978, the company is well known and highly respected for the supply and service of heavy vehicles and machinery including trucks, buses, construction machinery, marine engines, air compressors, diesel generators, lighting towers, material handling equipment and agricultural machinery. With its headquarters in Dubai UAE, the FAMCO network includes 5 branches in the UAE, plus networks across Saudi Arabia, Qatar and Oman. Further expansion is planned in Egypt, Bahrain and East Africa.

The company is the sole distributor for Volvo construction equipment in UAE, Saudi Arabia and Afghanistan, and for Volvo trucks & Volvo buses in UAE. It also exclusively distributes products internationally for global renowned industry heavyweights: Iveco, Astra, Cifa, Linde, Ingersoll Rand, Yanmar, Himoinsa, Doosan, CompAir, Merlo, Case and New Holland.

Operating through six separate trading divisions, FAMCO also enjoys an excellent reputation for its turnkey design, supply and installation of Dexion industrial shelving and storage systems.

The company also offers Used Equipment to its customers, together with rental, leasing and financial services.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

Within FAMCO Egypt's outstanding team, we are seeking to hire a professional Sales Engineer to plan and carry out direct sales and marketing activities. As well, to identify and develop new sales accounts leading to the implementation and delivery of the set budget in the accountable territory. The Sales Engineer will continuously strive to achieve outstanding customer service, have an excellent understanding of customers needs and be able to translate the respective product features into added value benefits to our clients.

Your job responsibilities will be including but not limited to:

- Implement set strategies to achieve growth objectives and enhance overall sales achievement.
- Plan and carry out direct field sales activities within the assigned territory to meet agreed budgets, sales volumes, values, product mix and timescales.
- Manage and follow up key accounts in the different market segments within the territory. Aim to achieve outstanding customer service performance as measured by monthly CSIs.
- Implement market segmentation strategies, geographically and by business type. Screen the designated territory and classify customers accordingly.
- To prepare tender technical offers and to check all legal terms and conditions.
- Execute strategic selling activities & SWOT analysis for key accounts and sales leads.
- Assist customers to properly select the best solution for their application through gaining a clear understanding of their businesses requirements. Establish and maintain good working relationships with them to encourage repeat and referral business.
- Identify trends in the market. Monitor and provide regular feedback about competitor activities, market trends and lost sales.
- Ensure the usage and update of CRM customer data and quotations. Build and maintain customer relationships through effective database management.
- Support local marketing activities to agreed budgets and timescales, and integrate efforts with other organized marketing activities, eg., product launches, promotions, advertising, and exhibitions.
- To regularly review sales targets as well as ensure proper collection of receivables.
- Attend training and to develop relevant product knowledge, sales techniques and skills.
- Prepare and deliver product technical presentations that explain product features, competitive advantages or services to prospective customers.
- Negotiate terms and conditions of agreements and conclude sales orders.
- Strive for harmony and teamwork within the department as well as with all other divisions.

Requirements

Minimum Qualifications and Knowledge:
Mechanical / Electrical / Automotive Engineering university degree.

Minimum Experience: Minimum:
5 years of Sales experience within a dynamic customer focused organisation, with knowledge and experience with heavy trucks/construction machinery/Agricultural/power & industrial equipment.

Job-Specific Skills:
- Personality: Strong personality self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. Mature, credible, and comfortable in dealing with senior company executives. Reliable, tolerant, and determined. Well presented and businesslike. Able to get on with others and be a team-player.

- Business and Selling Skills: Must be an excellent face-to-face and telephone communicator. Able to demonstrate success and experience in managing major accounts and large contracts. If not from a commercial vehicle background, then must have automotive and/or heavy equipment business experience in the B2B environment. Exceptional presentation skills.

- Personal Situation: Must be mature and able to work extended hours on occasions when required. Must have or be able to attain a valid driving license.

- Computer skills: Must be adept in use of MS Office 2000 or later, particularly Excel, Word, PowerPoint and Outlook.

- Financial literacy: Able to understand and calculate business finance requirements, eg. credit costing calculations, etc. Must be a very competent writer of business letters, quotations and proposals.

* Some other Skills:
- Team player, exceptional presentation skills, proactive work style, creativity, energy
- Proficiency in the use of Personal Computers, and knowledge of Microsoft applications.
- SAP knowledge is a plus.
- Professional experience in Commercial Automotive or Heavy Equipment arena.
- Knowledge of the local market dynamics.
- Ability to communicate fluently in English & Arabic (written & spoken).
- The job holder must be able to communicate with all areas of the company.
- Achievement of sales and gross profit margins against annual sales targets.
- Must be marketing oriented capable of closing high value / volume B2B deals.
- The Job Holder must serve as the internal and external facilitator for our product offering, continuously working with the sales channel and key customers.
- Applicants who do not meet the above criteria will unfortunately be declined this opportunity.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.