Sales Engineer – Prime & Standby Gensets – FAMCO

Al Futtaim Group

Ref: HP698-4770
Al Futtaim Group

The Role

The Role

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

The Sales Engineer will be charged with managing all Himoinsa generator product sales activities within the country.

* Contributing to the achievement of revenue, unit sales and customer engagement through effective sales process management, increasing customer retention and efficient distribution strategy.
* Seeks out and targets new customers and new sales opportunities, initiates action plans to approach and secure new business for the Division.
* Proactively manages customer requirements for on-time delivery taking into account lead-times, product specification changes and customer demand.
* Develops and maintains a strong working relationship with the key contacts within the Prime & Standby Power sectors
* Able to manage every element of the sales process on an individual level including projects
* Able to work and operate successfully within a operational management matrix structure while maintaining Franchise and FAMCO distributor standards, utilizing existing account management processes and reporting systems
* Collaborate closely with the OEM partners and product marketing managers on developing new products and services for our clients and end users.



Suitable candidates should have the following skills and experience:

Minimum Qualifications and Knowledge:
Degree in Mechanical and or Electrical engineering with good knowledge and working experience of Prime & Standby power generation.

Minimum Experience: 5 years

Job-Specific Skills:
Distributor and dealer experience: sales driven: customer focused: territory management: product knowledge: high level of communication skills.

Behavioural Competencies:
Uses consultancy based sales techniques to fit different customer characteristics and personalities. Able to influence customers by understanding needs, building trust and rapport. Customers may routinely refer potential business to this individual or seek their advice with regards to business decisions: Calm, confident and capable of responding to unplanned events with the same level of leadership demonstrated during routine situations. Demonstrates that customer relationship management is a way of life in maximising business potential and winning referrals.

About the Company

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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