Sales Engineer - Storage & Handling Solutions - FAMCO

Al Futtaim Group

Dubai, UAE

Ref: HP698-9342

Job description / Role

Employment: Full Time

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings, covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

The Sales Engineer reports directly to the Sales Manager, and is key to implementing the sales strategy for FAMCO Storage and Handling Solutions across the appointed territory. The holder will focus on attaining and achieving sales budgets and market penetration, while driving the solution selling concept to the market place and ensuring synergy across all SHS, FAMCO and Group Divisions.

Communication and negotiation with internal and external customers across the appointed territories with regards to sales issues. A focus on best practice, continuous improvement, customer satisfaction and the drive for industry leadership.

Key Accountabilities:

Achieve sales penetration across appointed territories
Ensure positive cash flow
Key account development across appointed territory / industry segment
Ensure the dept. competitive edge in product, pricing, services and systems
Development of aftermarket sales
Develop the FAMCO brand

Requirements

Minimum Qualifications and Knowledge:
Bachelor's Degree with Engineering background.
Work requires professional written and verbal communication and interpersonal skills. Ability to communicate and interact with officials at all levels within government and private sectors. Work effectively with a wide range of constituencies in a diverse community. Ability to simultaneously manage several projects.

Minimum Experience:
This position requires business maturity, excellent judgment and a hands-on entrepreneurial spirit.  Successful candidates generally have 3-5 years of professional machinery or industrial sales experience.

Job-Specific Skills:
Excellent communication, negotiation and closing skills. Leadership, planning and organisation. Strong analytical skills, strong customer relationship skills including the ability to present. Problem solving and team building skills.
Position requires a valid driving license. Must be PC literate.

Behavioural Competencies:
Customer focused, able to build and maintain relationships across all corporate levels.
Individual accountability and responsibility, including ability to plan and organise self while balancing multiple demands.
Ability to influence others across multiple disciplines.
Continuous Improvement, Personal Leadership, Teamwork, Self starter and learner, with ability to apply new knowledge and concepts, including complex industrial solutions.
Excellent communication and interpersonal skills, able to identify and resolve problems at an early stage.
Strategic thinker and operator, competent to source and analyze market information.
Priority and Target oriented with the drive to adapt and exceed expectations within a competitive market environment with associated stress tolerance.
Decision making capability in conjunction with business minded skill sets.
Intercultural Empathy Skills.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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